Stripe has US$2,687.54 they owe me and are not sending to me. It currently grows by around US$525.00 every month, but that's going to grow. All they want to do is try to blame others whether it's GitHub, my bank or myself. No sign they're making any serious attempt to fix this.
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How can it possibly be so hard to send money to someone in Canada? I did a PayPal USD withdrawal to this account last week (not a wire transfer, no fee on my end). I regularly receive wire transfers to it too. It works fine. Tired of Stripe trying to make this out to be my fault.
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I didn't choose to get into business with Stripe. I was receiving the money from GitHub with the same account until they decided to switch their payment system. Their previous system wasn't ideal (fees) but at least it worked. I'd take that over Stripe taking all of this income.
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Is going to pay me substantial interest or what? If they're truly unable to send USD to Canadians, they shouldn't have fraudulently pretended to support it. Other payment services send money just fine. Probably worth noting this isn't some small bank, it's an RBC account.
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A useful document I sent to them since they keep asking if my bank can receive ACH payments and seem to know even less than me about how these international money transfers work:
rbcroyalbank.com/ach/file-88994
You know it's bad when you desperately wish you were dealing with PayPal.
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We're so sorry for the trouble here! We'll continue to work with you via DM until we get this sorted.
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And if I stop constantly sending messages Stripe will just sit on the problem for months, not doing anything to try to fix it. My time is valuable and I've wasted substantial time and energy on this problem along with not receiving the income that's supposed to support my work.
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If I could count on Stripe working to address this instead of just assuming the problem is someone else's and trying to pass things back to me over and over, then I wouldn't be so frustrated and worried about it. It should have been fixed based on my initial email ages ago.
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Really, it should never have been a problem at all, and when it went wrong, it should have been looked into and I should have been contacted about it. I didn't notice anything was going wrong since I received no emails or any other message about it, just total radio silence.