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Daniel Micay
@DanielMicay
Make sure to use an up-to-date copy of the app with support for the device on the Auditor end too. It's possible that support for the OnePlus 7 Pro wasn't added properly, and it could also be that OnePlus broke it by doing something like changing key fingerprint calculation.
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Daniel Micay
@DanielMicay
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@DanielMicay
If updating on both devices doesn't help, they should submit a sample from the device using the 'Submit sample data' action in the menu so that I have a sample in the database to check out. Hopefully it's just an out-of-date Auditor install on the device performing verification.