This really sums up my overall experience with the Canadian government:
canada.ca/en/revenue-age
> The CRA online services are available 21 hours a day. Due to daily maintenance activities, the services are not available for three hours a day from 3 am to 6 am (Eastern time).
Conversation
If it was any other organization, I'd have trouble believing this was real. However, this is the same organization that made a typo in my birth date when receiving it from the federal government and wouldn't let me talk to them on the phone since they use it as authentication...
Replying to
I do love how they sent me an email at 3:21am asking me to log in to the web site to see an urgent notice, and their web site is down for another 3 hours. It's fantastic that they've got a 12 hour clock image to display a 3 hour downtime every 24 hours too. I'm almost impressed.
1
3
Yeah, that was a major hassle to correct, since when you call them they won't talk to you unless you authenticate. I couldn't even get them to give me advice on what to do as some anonymous Canadian citizen. Needed to keep calling until one of them could be socially engineered.
1
1
Show replies