Thanks for reaching out. Have you tried clearing your browser's cache and cookies? Also, try using a different browser and let us know if it is otherwise.
i tried incognito and it worked but i'm afraid if i can't clear my cache and cookies because i forgot my passwords on stuff
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Hmm, clearing your browser's cache and cookies from time to time, often fixes most issues on desktops. You can always reset your passwords though. We're here if you have any questions.
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it fixed it. thanks
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