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Daffooo's profile
David, Eh?
David, Eh?
David, Eh?
@Daffooo

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David, Eh?

@Daffooo

ironman² | parkrunner | weaver | outdoorser | writer

Haslingden, England
happinessisnotaluxury.wordpress.com
Joined April 2009

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    David, Eh?‏ @Daffooo Jan 4

    Incredible scenes over at @AskHalifaxBank today, where I have tried to give them some of my money and they're turning me away. What a bizarre way to do business, you guys #nothanks

    4:30 am - 4 Jan 2019
    1 reply . 0 retweets 0 likes
      1. New conversation
      2. Halifax‏Verified account @AskHalifaxBank 24h24 hours ago
        Replying to @Daffooo

        Hi, I'm DF. Can you provide more details of what's happened in branch today?

        1 reply . 0 retweets 0 likes
      3. David, Eh?‏ @Daffooo 24h24 hours ago
        Replying to @AskHalifaxBank

        It was online, DF! I have an existing BT account I hadn't used in a while and wanted to send some ££ your way but Christopher on chat (in his own words) 'can't offer anything and can't advise'. Not REALLY sure what the point is in that service, to be honest! Account closed now.

        1 reply . 0 retweets 0 likes
      4. Halifax‏Verified account @AskHalifaxBank 24h24 hours ago
        Replying to @Daffooo

        Our chat service, like ourselves, can offer general advice to our customers. I can certainly appreciate why this would be frustrating. If you’d like to discuss any balance transfers that may be available to you, please contact our Credit Card team on 0345 944 4555. ^AM

        1 reply . 0 retweets 0 likes
      5. David, Eh?‏ @Daffooo 24h24 hours ago
        Replying to @AskHalifaxBank

        Too late now, AM - all closed and business lost. I won't be coming back, really disappointing service and lack of value felt as an existing customer. I'd recommend sorting that out, it is very poor.

        1 reply . 0 retweets 0 likes
      6. Halifax‏Verified account @AskHalifaxBank 23h23 hours ago
        Replying to @Daffooo

        Very sorry to hear that. I'll make sure your comments are recorded and passed on to the relevant teams. ^DF

        0 replies . 0 retweets 0 likes
      7. End of conversation

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