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DSJimBergerac's profile
Dan Thommo
Dan Thommo
Dan Thommo
@DSJimBergerac

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Dan Thommo

@DSJimBergerac

He was born in Liverpool, attended school in Liverpool, was even married in Liverpool and his football team is of course...Everton (Eric Idle)

Eagle Rock, Los Angeles
Joined August 2011

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    1. Dan Thommo‏ @DSJimBergerac 23 Sep 2018
      • Report Tweet

      @YouTubeTV why does your service crash every time you show a major sporting event? You ruined the champions league final and also the FedEx cup golf just now. Absolutely infuriating.

      1 reply 0 retweets 0 likes
    2. TeamYouTube‏Verified account @TeamYouTube 23 Sep 2018
      • Report Tweet
      Replying to @DSJimBergerac

      HI, Dan. We're sorry to hear that. What device are you using and have you tried more than one device? Do you get an error message when this happens? To avoid repetition what troubleshooting have you attempted? We're here to help!

      1 reply 0 retweets 1 like
    3. Dan Thommo‏ @DSJimBergerac 23 Sep 2018
      • Report Tweet
      Replying to @TeamYouTube

      I was watching through Apple TV. No didn’t try another device because I didn’t want to watch it on my phone. Wanted to watch it on tv. Seems like whenever you have large viewing figures it comprises the quality or service shuts down. It just buffered with no picture.

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube 23 Sep 2018
      • Report Tweet
      Replying to @DSJimBergerac

      I understand you prefer to use your Apple TV but can you try another device to see if the problem persists across multiple devices? Did you record the events in question and were the recordings requested? We'ere here to help!

      1 reply 0 retweets 0 likes
      Dan Thommo‏ @DSJimBergerac 23 Sep 2018
      • Report Tweet
      Replying to @TeamYouTube

      It’s working now. Just seems to go wrong at the crucial times when there’s a big event. No, didn’t record. Was trying to watch live. I also think I’ve accidentally got 2 accounts & paying 2 subscriptions. Can you cancel 1 and refund me? You can see I’ve never used one of them.

      3:44 PM - 23 Sep 2018
      1 reply 0 retweets 0 likes
        1. New conversation
        2. TeamYouTube‏Verified account @TeamYouTube 23 Sep 2018
          • Report Tweet
          Replying to @DSJimBergerac

          We're glad that it is working now and we apologize for the hiccup! Our support staff would be happy to assist with that! Please click the link below to reach out to them and let us know if you have any questions.

          1 reply 0 retweets 1 like
        3. Dan Thommo‏ @DSJimBergerac 23 Sep 2018
          • Report Tweet
          Replying to @TeamYouTube

          Please send the link. Thanks

          1 reply 0 retweets 0 likes
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