DraftKings CX TeamOvjeren akaunt

@DK_Assist

DraftKings Customer Support. Our mission is to make sports better and make better sports fans by bringing fans closer to the game

Vrijeme pridruživanja: svibanj 2017.

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  1. This has been resolved now. Thanks for sticking with us here!

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  2. We are aware users are currently not able to create user generated contests and are working to get this issue resolved as soon as possible.

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  3. To clarify on this, although draft style will be similar to captain mode, we plan to offer a variety of contest sets. These are not limited to just one game showdown.

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  4. We have now confirmed all stats and scores, and have paid out our Round 1 Showdown contests. Winnings should hit accounts shortly!

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  5. We are still in the process of confirming all stats and scores for Round 1 of the Waste Management Open. Once we are able to confirm, we will be sure to pay out our Showdown contests as soon as possible. Thank you for sticking with us.

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  6. We are still in the process of verifying last night's NHL stats. We understand this is not ideal, as soon as these stats are verified we will have your winnings posted.

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  7. Tomorrow's Lakers/Clippers game has been postponed. We have cancelled all NBA slates that included this game and we have posted new contests for tomorrow. All users' entry fees for those cancelled contests have been refunded.

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  8. This is all set and betting markets are now appearing as usual!

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  9. We are aware DK Sportsbook players are currently unable to see market offerings in Indiana and we are working to resolve as quickly as possible.

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  10. These contests have now been moved from 11:15 PM ET to 11:10 PM ET. Thank you for your patience tonight.

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  11. Tonight's Tennis late slate has been moved from 11:30 PM ET to 11:15 PM ET to ensure that no matches start before our contests. Please be sure to check your lineups.

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  12. This has been resolved and users should see their correct account balance at this time. Thank you again for your patience as we worked to resolve this issue.

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  13. We're aware that users are having issues viewing their account balance at this time. We're investigating this now and we thank you for your patience as we look into this.

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  14. This has been resolved and all Gamecenters now appear as usual.

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  15. We are aware that Gamecenters are not properly loading for NBA night slate contests and are working to get this resolved as soon as possible. Thank you for your patience and understanding in the meantime.

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  16. We understand that our Titans/Patriots Showdowns locked early and we apologize for any trouble this caused. If you have any questions about this, please contact our team via email at support@draftkings.com. Thank you.

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  17. Our team is aware that Flash Drafts for the Bills/Texans game are not updating and we’re working to resolve it as quickly as we can. Thank you for your patience as our team works on this.

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  18. Last night's NHL contests have now been paid out. We appreciate everyone's patience with that.

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  19. We are still working on verifying and confirming the stats and scoring for last night's NHL contests to ensure that they are paid out correctly. We hope to have those contests paid out as soon as possible. Thanks for everyone's continued patience in the meantime.

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  20. We currently match official box scores for Ryan Fitzpatrick’s stats. We will be sure to keep an eye out on how the Dolphins’ first TD is scored. All stats will be confirmed prior to paying out contests.

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