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Jonathan and Cynthia explain in profound terms how non-inclusive design can tragically lead to unintended harm. tragicdesign.com
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Cynthia Savard Saucier
@CynthiaSavard
Cynthia Savard Saucier’s Tweets
Becoming the world’s best a almost anything requires dedication, grit, incredible learning mindset, resiliency and practice. These are skills that will make you successful at Shopify. Retired Olympic gymnast, fastest speed cuber? I’d love to chat.
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This has always been true, and we wanted to make it more explicit. If you have any proofs of applied extraordinary ability outside of academic credentials, our careers page now has a VIP-Access section: shopify.com/careers/vip-ac
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Some really cool (programming) tech that I think are underrated right now and that have proven very useful to me this year:
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Polaroid portrait of JFK posing in the White House Oval Office with Marilyn Monroe, color polaroid, historic photo
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You’ll learn how people are actually using AI, including how I’ve used it to generate a letter from Santa Claus
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Dear , I wish my name didn't systematically break your UI. Signed, Cynthia Savard Saucier 🟢
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Santa Claus Update: My son asked me yesterday about it. He already knew, and when I asked him why he thought adults told stories, he winked at his 3yo sister. In his words: Santa lives in the same world as unicorns and witches, a magic world for the "littles" <3
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I asked OpenAI to write a letter to my son explaining that Santa isn’t real and we make up stories out of love. This is making me slightly emotional 
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Not every kids will receive gifts this year. There are plenty of organizations helping out. If you can, consider helping a family in need, help them believe in the magic of Christmas.
Be nice people <3
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I asked OpenAI to write a letter to my son explaining that Santa isn’t real and we make up stories out of love. This is making me slightly emotional 🥹
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<3
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All of the @Shopify #BFCM excitement made me want to sketch those sales peaks as real mountains 
Mt Black Friday looks like a fun one!
Mt Black Friday looks like a fun one!
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Finamill, laser tape measure, bug-a-salt, ten tree crew neck, casio watch, leather belt, heating socks/mitten.
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Every gift guide for men is like:
-whiskey stones
-beard oil
-personalized grilling accessory
-Jonathan Franzen novel
-beer of the month club
-novelty socks
-leather weekend bag
-bluetooth speaker
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We have one. Can confirm, excellent gift.
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Replying to @svershbow
Last year for Christmas I got my brother the “bug a-salt” (hehe) gun. Basically a toy gun in which you shoot table salt at flying insects, which is way more fun than a fly swatter.
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I sometimes see teams fall into a trap where they have user needs defined from real insights, but then design a UI which demands more than what’s available. And suddenly the energy switches from solving user needs to solving UI needs.
Let me give a concrete example…
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Apparently, the team thought the ‘cha-ching’ sound effect was too subtle. Either way, I’ve missed this man’s voice.
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And that would be charging 200$ an hour for all professional alike. 54M is beyond ridiculous.
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54 millions. Our government lack of extremely basic tech literacy is shocking. Imagine what the budget looked like:
-Dev: 200,000 h
-Design: 50,000 h
-Mgmt: 20,000 h
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ArriveCan’s $54-million price tag ‘outrageous,’ tech leaders say theglobeandmail.com/politics/artic
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ArriveCan’s $54-million price tag ‘outrageous,’ tech leaders say
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This week we released Polaris v10.
This is the 7th major Polaris release in my time at and my favorite. It's the most data-driven and really demonstrates the impact of design systems at scale.
🧵Some highlights...
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Love when something that looks deceptively simple actually does something powerful and innovative - a new method for tracking fake reviews? How will other platforms create something similar?
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The "Time spent using app" addition to Shopify App Store reviews section is a game-changer.
Love that they're trying to crack down on fake and low-quality reviews which can really hurt growing apps.
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Il reste deux mois avant les élections.
La qualité de l’air doit être mise à l’agenda politique.
Je tweeterai tous les jours jusqu’à ce que tous les partis s’engagent à mettre en place un plan d’action pour purifier l’air qu’on respire.
Jour #1
#polqc
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The 5 types of product differentiation
- Features - 's live social audio
- Policies - mattress return policy
- Performance - 's secret browser
- UX - made setting up a shop simple
- Pricing - PAYG model was revolutionary at the time
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X is used by Y many people.
Yet 99.Z% don’t know how to use it properly.
Here’s 11 features you didn’t know existed. 🧵
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I'm excited for Season 3 of the Inside podcast if this bonus episode on Shopify Editions is any indication of what’s to come. Welcome and as co-hosts to .
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Today is a very special day at Shopify. We are releasing a LOT of new features with our very first Shopify Edition! The team has been working really hard in the past months to deliver all of these goodies. Enjoy!
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One of the perks of working at Shopify is the incredibly passionate and talented coworkers. just launched his new board game. I've been following the development and it looks really great! Check it out:
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This. 👇🏼
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If someone raises a small bug, and I can fix it in 10 minutes, I immediately do so.
Fun for me. And blows our customer's minds.
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Is everyone else’s Twitter notifications just a bunch of spammy mentions promoting NFT drops announcements?
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Don’t take for granted the invisible work that goes into high quality + large scale product design
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I've spent the past couple of months refactoring the Polaris UI Kits for @ShopifyUX . Lots of work making sure each Figma component matches the codebase so designers and developers are working from the same tooling.
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“The purpose of knowledge is action, not knowledge.”
- Aristotle
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I have yet to find a better illustration of what quarantine felt like and made us feel.
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Last day of a month full of english idioms, drawings & fun with @marina_verdu
We figured that ghost town was the best way to finish because we could combine #Halloween2020 and #QuarantineLife in one illustration.
Want to see the rest?
instagram.com/halfool_draws 
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I love the illustrations did for Inside . Our podcast is one of the best source of credible and usable UX knowledge, anchored in reality. Listen to the full season: anchor.fm/inside-shopify
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read image description
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At shopify, we provide designers with a low quality monitor upon request (in addition to a high quality one). It’s one of the many things we do to improve our product for our merchants.
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hot take of the day, designers shouldn't use retina screens
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Yes!!
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Wow la charla ilustrada de @halfool_draws 
“You can’t expect the design system to do the job of a designer”
“You can’t expect the design system to do the job of a designer”
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