So far... •Reading age and web content (Content Design London) •Plain English Campaign alternative dictionary •F-shaped reading pattern •job stories •Pyjama-based content design (SR on YouTube) •Pair writing (http://gov.uk ) •Crits (Natalie Shaw on Medium)
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@escmum's book naturally. Some examples of good content design would be great too - especially examples "before" and "after" having gone through the process. -
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@escmum is in the 'further reading' list, natch
format is - 1. Meet to talk about their goals and content design 2. Reading 3. Shadow (planning, desk research, pair writing, editing, crit) 4. Further reading! - Show replies
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I've also found it important to highlight the benefits of content design, not just to users. If you want to get buy-in you have to highlight the benefits of this process to staff and to the business itself.
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This post on hypothesis-driven design by Ben Holliday is short and sweet. http://www.hollidazed.co.uk/2015/07/16/everything-is-hypothesis-driven-design/ …
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Thanks Dean!
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Conversational design by Erika Hall Nicely said by Nicole Fenton
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Oh and
@Minette_78 new book "Why you need a content team and how to build one"
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