Apologies to fans of NA Starcraft and anyone who has invested time and/or money into my channel. I'm working with a support rep, but this is getting really embarrassing.
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Man, this is frustrating: ended the stream early today due to huge latency and a full 2-minute complete internet cut to my entire network. I've got the ping tests to prove it. @CoxComm is ruining my reputation and losing my business money every evening with their subpar service.
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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My heart goes out to you dude. I've been having constant internet troubles for weeks.
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Hi Andrew, please feel free to follow/DM us with any account concerns. -David
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I think what's sad is that even in a larger metro area,
@CoxComm is still unable to provide competitive service for you. Are they not worried about losing a valuable customer? I truly hope you can find a solution soon, your content is great and definitely needed in our community.Thanks. Twitter will use this to make your timeline better. UndoUndo
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For 2 months cox has been terrible with me as well. Inconsistent ping (eg 200 to central) during all times of the day. Took 3 people coming out to start resolving issue which is they need to split the node I'm on due to high network traffic. Keep calling til they fix it
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Thanks, Silky. They gave me the number of an actual network engineer who seems to give a shit about the issue. I'm gonna harass him as much as is politely possible to make sure I am ready to cast premiere events again.
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I am sorry to hear that you are having trouble. Please feel free to DM us regarding your account. -David
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Hey David - I'm already in your DM's. I've been working with your team for 2 weeks on this issue already. I think a field tech is on it, but every day that goes by is a huge loss for me. I can send you pingtest results and bitrate graphs if that would help with your RCA.
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I'd bet this is yet another manifestation of the monopolistic practices of ISPs. You don't have usably fast alternatives, do you?
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