@TeamYouTube I'm having trouble with uploading thumbnails on my videos. Once I drag the image into the drop box it shows up fine, but once I click save changes, the thumbnail resorts back to the automatically picked thumbnail. Is there a way to fix this? Thank you
I have edited my thumbnail so it meets all of the recommended settings, such as the resolution and file size. But that didn't do anything. I even tried viewing my channel from another account and the thumbnails still don't show up. Yet they show up in YouTube Studio.
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Hmm, could you try updating the thumbnail using the same steps and let us know if that helps!
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So, I've updated the video a couple of time just to be sure, but still, the changes aren't showing on the thumbnail, it's still my banner.
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