I've spent no less than 120 minutes on the phone with @comcastcares today, and five hours waiting for a call back.
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Replying to @ContraPoints
@comcastcares what happened: my account was shutdown due to an outstanding balance from a past account in another state.2 replies 0 retweets 1 like -
Replying to @ContraPoints @comcastcares
when I paid the balance, I could not simply reactivate the account, but had to create a whole new account.
1 reply 0 retweets 1 like -
Replying to @ContraPoints @comcastcares
When the new account was created, two separate phone jockeys were unable to restart the service that had worked fine...
10 replies 0 retweets 1 like
Replying to @ContraPoints @comcastcares
"Can you provide your phone number?" "Let me transfer you.""Can you provide your phone number?" "Let me transfer you."
2:31 PM - 22 Dec 2016
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1 like
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