I've spent no less than 120 minutes on the phone with @comcastcares today, and five hours waiting for a call back.
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...with my equipment for months. I was told my router (which had worked 12 hours before) was out of date.
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So I switched to a different router. Still nothing. Guy tells me the upper wizards will call me back between 12 and 5.
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"So free up your life." Those were his words. So I waited 5 hours. No call back.
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After the wait, I called back myself and had to begin again from the ground up: computer, muzak, "FACK!"
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"Can you provide your phone number?" "Let me transfer you." "Can you provide your phone number?" "Let me transfer you."
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"Can you provide your phone number?" "Let me transfer you.""Can you provide your phone number?" "Let me transfer you."
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I finally get talking to the high wizard and he fixes it in 5 minutes.
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your phone labyrinth is a Kafkaesque nightmare.
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you bastards
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