@TeamYouTube On my videos lately I’ve been putting thumbnails on them but they won’t save or they will disappear after a few hours do you know why?
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Replying to @ConnorC141414
We'd like to help. What device are you using? Also, does this happen across devices? Let us know.
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Replying to @TeamYouTube
I’ve been using a iPhone and when I’m on a computer on my account it shows the thumbnails but not on phone or any of my friends phones it just shows my YouTube banner for it
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Replying to @ConnorC141414
Thanks for the info. We've checked it at our end and it just looks fine! Could you try signing out of your account, restarting your device and signing back in? Let us know if that makes a difference.
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Replying to @TeamYouTube
All the thumbnails are there now thanks for the help I appreciate it
8:44 AM - 7 Oct 2018
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