I tell @cloudflare the support link they sent me doesn't work. They say it works for them, and close the ticket. Not the service I expected.
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Replying to @ColinTheMathmo
it appears you raised the ticket from an e-mail not associated with an account, so you won't be able to view via the web 1/2
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Replying to @Cloudflare @ColinTheMathmo
however you can still respond via e-mail. Are you still having an issue we can help with? 2/2
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Replying to @Cloudflare
It would be nice if your system made it clear that issues raised via email can't be viewed on the web, and as part of that ...
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Replying to @ColinTheMathmo @Cloudflare
... didn't send a link. However, I can appreciate that's not top priority. With regards the cacheing issue, it's not closed ...
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Replying to @ColinTheMathmo @Cloudflare
... but it's currently under control. I'll come back to it when it becomes important. Not my most urgent issue just now. But ...
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Replying to @ColinTheMathmo
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@CloudFlare ... thank you for responding here in a timely fashion, and explaining the problem.1 reply 0 retweets 0 likes
Hi Colin, no problem - thanks for the feedback - let us know if you need anything else.
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