@CloudFlare I’ve been waiting 5 hours for a response about a production problem that looks to be on your end. Is it normal for Pro accounts?
@mahemoff What kind of response time are you expecting on a Pro plan? As far as prioritization of tickets goes, a Business or Enterprise
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@CloudFlare Other hosting-related apps at comparable price typically turn around occasional support queries in 15-60m. 3hrs every time, nope -
@mahemoff have your@CloudFlare questions been answered? (regardless of timeframe; appreciate the feedback) - 1 more reply
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