@ankurnagpal @CloudFlare please do open up a support ticket with some specific details if you’re seeing an issue.
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Replying to @xxdesmus
@xxdesmus@CloudFlare Request #123787 - the autoresponse tells me priority is given based on subscription level and not urgency of issue1 reply 0 retweets 0 likes -
Replying to @ankurnagpal
@xxdesmus@CloudFlare@CloudFlareSys Is there any other available channel to escalate this? Can't find a phone number or live chat operator.1 reply 0 retweets 0 likes -
Replying to @ankurnagpal
@ankurnagpal@CloudFlare@CloudFlareSys operations is taking a look. The support ticket would be the best place to update however.1 reply 0 retweets 0 likes -
Replying to @xxdesmus
@xxdesmus@ankurnagpal Ankur, any chance your sites on running on GoDaddy? It seems there are routing issues from at least AMS to GD1 reply 0 retweets 0 likes -
Replying to @Dutch_Guy
@Dutch_Guy@xxdesmus Issue is our Cloudflare DNS. Some sites connect directly to Rackspace using A record w DNS elsewhere & that works fine3 replies 0 retweets 0 likes -
Replying to @ankurnagpal
@ankurnagpal@xxdesmus I understand it's a CF issue. I'm having one too. I think it might be routing between CF and GD that is the problem..1 reply 0 retweets 0 likes -
Replying to @Dutch_Guy
@Dutch_Guy@xxdesmus Nah, was our DNS lookup failing. Think we're going to move off@Cloudflare. V.frequent issues & only email support1 reply 0 retweets 1 like -
Replying to @ankurnagpal
@ankurnagpal@Dutch_Guy@xxdesmus You were not using us correctly at all and that's why you're having issues. Explained in ticket already.3 replies 0 retweets 0 likes -
Replying to @Cloudflare
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@CloudFlare I don't think blaming a paying customer for a DNS outage is a great strategy at all.2 replies 0 retweets 0 likes
@ankurnagpal The specific example you gave us was for a domain not on our nameservers. You can't use our service that way. If you have
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