@katy50306 yes, that's the email. Can you use these instructions? http://support.cloudflare.com/kb/troubleshooting/how-do-i-run-a-traceroute … Sounds like network routing, so need your IP, etc.
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@katy50306 yes, that's the email. Can you use these instructions? http://support.cloudflare.com/kb/troubleshooting/how-do-i-run-a-traceroute … Sounds like network routing, so need your IP, etc.