Sorry for the frustration. You should've received a response earlier today to inform you that this case has been escalated to our billing team for some additional investigation. Please continue to look for updates on your case there.
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That response is inappropriate. The new reply addresses wrong aspects, and now claims that *billing failed*. Please process the refund. There are so many complaints of the exact nature claiming that Couldflare Registrar is overcharging for domain transfers, and support is poor.
End of conversation
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