Listen to my latest conversation on The Government Huddle Podcast with David Bray, PhD, a Distinguished Fellow at the as we discuss the challenges of operating as a CIO in #government. podcasts.apple.com/us/podcast/the
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Improving the digital customer experience is crucial for government agencies to build trust and improve their reputation with their citizens. Here are five things that #government should be focused on to do just that. #customerexperience governmenthuddle.com/post/five-ways
It’s essential that agencies treat identity as a security measure as much as a way to provide access. To guide them in building an effective platform, agencies should think about identity holistically.
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A new study emphasizes the need for public sector leaders to move beyond the regulatory requirements of accessibility—ensuring digital services and CX are more equitable across the constituents they serve. #digital
The Biden administration, as part of the implementation of its customer experience executive order, recently released journey maps for five cross-agency “life experiences” on Performance.gov. #customerexperience
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Successful digital transformation strategies focus on people, not technology. Use this expert advice to keep your plan human-centric. #digitaltransformation #technology #people
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A compelling digital transformation story that shows how digital investments will affect nearly all aspects of your business can get people thinking more holistically about the impact of digital technology across the enterprise. #digitaltransformation
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By adopting modern IT solutions, governments can improve their operations, provide better services to citizens, and secure their data and systems from cyber threats.
For the most part, federal agencies remain unprepared to adopt disruptive and emerging technologies to support digital transformations, according to Deloitte’s “GovTech Trends 2023” report.
State and local governments have accelerated the pace of digital transformation in recent years as they required more cloud computing power to fulfill citizen services. #digitaltransformation #cloudcomputing
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The #publicsector has traditionally relied on paper-based processes that are time-consuming and prone to human error. To optimize time and overcome this problem, #digitization helps optimize these processes by building process efficiency.
Great example of what is happening globally as a DX driver... the Digital Government Development Agency (DGA) is targeting the E-Government Development Index (EGDI) ranking for Thailand reaching 40th globally by 2027, up from 53rd at present.
Each new year delivers the full spectrum of progress from game-changing breakthroughs to incremental advancements in a wide variety of fields.
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Here's how top IT leaders use inspiration, storytelling, decisiveness, and flexibility to drive successful organizations. #leaders
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Recent study by Boston Consulting Group found that about 70% of digital transformation projects fall short of their goals even when the priorities are clearly mapped and leadership is aligned. #digitaltransformation #leadership
Digital transformation is often taken to mean that organizations must become more responsive to customers. But the issue of cybersecurity risk underlines that responsiveness must be across the board, including unpredictable events. #digitaltransformation
The ongoing effects of climate change threaten the very existence of much of Tuvalu’s low-lying islands and islets. The threat is so severe that Tuvalu may eventually be forced to move its country entirely online. #climatechange
Emerging technologies, global instability and changing societal demands will all shape the federal work experience in 2023.
Here is Global Government Forum’s guide to the top trends affecting governments, along with insight into how departments and agencies will respond.
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Modernization is now more important than ever to bridge the digital divide and meet constituents’ rising expectations. These are just some of the many steps governments should consider as they continue on their digital journeys. #digital
Infrastructure is at the heart of the global digital transformation. Developing digital infrastructure is critical for growth and improving the lives of people everywhere. weforum.org/agenda/2023/01
What’s the best way forward for agencies to ensure data is secure, relevant, normalized, and leads to sound decision support? Maximus's Peter Gabriel discusses the best ways to create a data-driven culture at your agency. (CC:)
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With 2 million unfilled technology jobs globally, inclusive, free and accessible IT skills-to-job programs lower barriers to entry to life-changing opportunities for all. #technology #jobs
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Innovation, especially in the public sector, is nonlinear. But if the Covid-19 pandemic taught us anything, it’s that preparedness is vital for technological sustainability. #innovation #cloud
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Organizations need to come up with innovative solutions in order to meet sustainability goals. Leveraging key technological resources like artificial intelligence, machine learning, analytics, and renewable energy is essential to a…lnkd.in/gWeaptz5
Today, decades into the digital age, transformation efforts still fail more often than they succeed. Your success will depend on anticipating and avoiding looming pitfalls. Here are six tips to help ensure a successful digital tran…lnkd.in/gcjRUhUP
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New research shows 41 percent of UK technology leaders identify cybersecurity as an enabler of innovation within their organization. #innovation #leaders #cybersecurity
A new survey of 1,300 CIOs and senior DevOps managers in large organizations finds it's getting harder for IT teams to maintain software reliability and security amid the rapid acceleration of digital transformation. #digitaltransformation #security
World governments are currently investing in data technologies, frameworks, and regulations in recognition of the transformative potential of data, yet many organizations are unprepared to capitalize on these opportunities. datanami.com/2023/01/25/dat
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Pervasive digital transformation is paving the way for business-minded CIOs to score new roles and expanded responsibilities beyond the typical IT remit. #digitaltransformation
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State and local government leaders can get a head start on their process improvement initiatives by engaging with strategic partners that have proven technologies and processes in place for successful execution of process mining and process digital twins.
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Digital transformation enables impressive results, but it takes work to get it right. Given the odds are stacked against most companies, how can you avoid pitfalls that can negate the value of digital transformation activities? #digitaltransformation
This year, coming out of the pandemic with a vengeance, we see enormous new opportunity in the business community. And Human Resources leaders, for the first time that I have seen, are going to be asked to take the lead. #humanresources #leaders
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Have you listened to The Government Huddle Podcast? Click the link, subscribe, and leave a review. And check out governmenthuddle.com for some great insights too. Some great guests lined up for 2023! Can't wait... lnkd.in/e2TrFFP
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A future-savvy government is hard to imagine without technology considering the scale of expected productivity challenges facing it. Technology brings a positive transformation in the way government agencies operate and serve their…lnkd.in/g9qHrecV
What makes a digital transformation successful? These success stories show how five organizations embraced the right technology to help solve their most pressing challenges. #digitaltransformation #technology
Making digital transformation a catalyst for innovation takes much more than just bringing in new technologies. The next decades of innovation won’t be contained inside the IT department or any one company alone. #digitaltransformation #innovation
