How to "unweird" legal svcs: options, ratings, reviews
@butnickdavis is tracking 2k legal startups, most focused on #LawyerProblems #JDCK17
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Clear fees - non-hourly is 70% reactive, due to client pressure. Consumer's don't have authority to ask for flat fees
#JDCK17#JDHorizons -
Communication: not always on the phone! Checklists & timelines make it easier to see process -
@butnickdavis#JDCK17#JDHorizons -
What is quality? Need to satisfy needs of consumer and the law. Customer Service is central, through empathy, listening, consistency
#JDCK17 -
Eliza is an AI therapist, sort of - try it for yourself here: http://psych.fullerton.edu/mbirnbaum/psych101/Eliza.htm …
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