@hotelsdotcom I got an email saying that my Rewards are about to expire. I have a stay 6 days later. I'd like to request an exception.
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Replying to @ChatterBachs
@ChatterBachs Hi Jay - if you call our customer service team at 800-246-8357, they should be able to help out with this.2 replies 0 retweets 1 like -
Replying to @hotelsdotcom
@hotelsdotcom I've now been on hold for 22+ minutes after getting message that said it would be 6-11 mins. Please resolve. I'm hanging up.1 reply 0 retweets 0 likes -
Replying to @ChatterBachs
@ChatterBachs - Hi Jay, we apologize for not being able to complete your request. Please DM us the details, contact info, and reservation #.1 reply 0 retweets 0 likes -
Replying to @hotelsdotcom
@hotelsdotcom I need for you to follow me so I can DM you. Again, I'm looking to get a 6-day extension to my year so I don't lose Rewards.1 reply 0 retweets 0 likes -
Replying to @ChatterBachs
@ChatterBachs Hi Jay - sorry about that! We're following you now so it should work. Thanks!1 reply 0 retweets 1 like
@hotelsdotcom This is really odd. I got email that you're following me. When I go to your profile, it doesn't show & doesn't give DM option.
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