@ChatterBachs Saw your mini interview on @AssociationsNow. Would love to know more about the Amazon of expectations concept.
@SmoothThePath People want a good online experience. They don't care that an org is a #nonprofit & don't have people & resources of @Amazon.
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@ChatterBachs Thx. I can see the huge challenge for#nonprofits and#associations then! Especially smaller organizations. -
@SmoothThePath Exactly. Customers/members will be less & less tolerant of subpar online experiences. Will go where needs are met & met well.
End of conversation
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@ChatterBachs Or maybe companies like#WordPress will evolve to the point where anyone can design and manage a great site? Interesting!Thanks. Twitter will use this to make your timeline better. UndoUndo
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