Online- yes. Offline- no. @deidredoom: People don't develop relationships w/ brand, they develop w/ people managing brand #pivotcon
@deidredoom You know, I was thinking originally about products that sit on a shelf. I get it now- particularly in service-related areas.
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@ChatterBachs worked with a luxury brand that supplied products & attended meetups, events, etc. on behalf of the brand. People loved it!Thanks. Twitter will use this to make your timeline better. UndoUndo
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