@ChatterBachs Lessons for me from Warby Parker? Fill a need faster/better and back it up with exceptional customer service.
Warby Parker Sets Its Sights on More Than Just Eyeglasses on @Wired http://www.wired.com/business/2012/09/warby-parker/ … via @donnakastner #custserv #assnchat Lessons?
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@donnakastner Good lessons, I'd say, Donna! Have a great day!
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