86% of consumers quit doing business with a company based on a bad experience, up from 59% 4 years ago. @ahissrich #mmccon12 lh2
6:20 AM - 24 May 2012
0 replies
2 retweets
0 likes
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.