We were not able to get on a flight today, but @iberia has agreed to refund all our money and fly us home business. They have also asked for a new medical clearance since it has been so long since her discharge, which we are arranging. Tweets and emails really helped.
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A top exec. got personally involved and has been emailing me since late last night and called to apologize this morning.
@CoreyRobin@ChaseMadar@maassp@bsonenstein@BPMartinez_@Amanda_PSC@DrRashidAziz@contrarianp@myecoll@ProfGambs@bencarp@aaron_con_choco@arseniareilly4 replies 0 retweets 19 likesShow this thread
Replying to @avitale @CoreyRobin and
I hope that apology was LAVISH and included a full refund. @iberia you need to “get your ass in gear” as we say. Good luck getting home tomorrow.
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