@TeamYouTube my YouTube premium isn’t working!! It won’t let me download
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Replying to @Cass_Samantha_
Is this happening to all the vids that you're trying to download? If you haven't already–try uninstalling & reinstalling the app & make sure you sign in using the correct acct. If these steps won't work, send us a screenshot of the error you're getting so we can further check.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
When I click download it asks me to get YouTube premium but when I press get premium this shows uppic.twitter.com/NDcfrYhgwP
1 reply 0 retweets 0 likes -
Replying to @Cass_Samantha_
Thanks for the screenshot — in this case, it'll be best to get in touch with our Support Team. Here's how: https://yt.be/help/purchases . Hope this gets resolved.
1 reply 0 retweets 1 like
I’ve been trying to see different solutions but there’s no live chat or anything with support and I can’t contact them
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