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"[At southwest] devotion to customer & company amounts to "a sense of mission, a sense that 'the cause' comes first." http://bit.ly/1voYZSs
This is a great list! Eventbrite's San Francisco Fall Guide for 2014 http://bit.ly/1wjupKa #FallGuideSF via @BriteSF
“Though we travel the world over to find the beautiful, we must carry it with us, or we find it not.” - Ralph Waldo Emerson
Interested in small business & social media? Join us Wednesday with @SmallBizTrends for #bufferchat! pic.twitter.com/UEEscFYUVN
Is there a service/app to rent or borrow or share a vacuum? Want to ideally use w/o owning. :) Cc @producthunt @kevinbracken @theminimalists
Current loving: @JAXairport's free wifi, @SouthwestAir's lovely customer service counter, & the ability to work from anywhere (@buffer)! :)
"The 20 Smartest Things Jeff Bezos Has Ever Said" http://bit.ly/1s9FlY3 ht @A_Farmer
"It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages." - Henry Ford
“The difference between the right word and the almost right word is the difference between lightning and a lightning bug.” - Mark Twain
All the Finalists Of The 2014 Wildlife Photographer Of The Year Competition! So great. http://bit.ly/1s4NMoW (ht @marycjantsch) :)
Haha, love this. "Holy Cow! What We Can Learn From Buffer’s Customer Service Win!" http://linkd.in/ZsHdSq Thanks @timsavage & @misterfeeney!
Doctor just checked my muscles and mumbled something about "a trophy" so I must be doing something right.
What are some companies that create some of the best, memorable support experiences?
Had an absolute *blast* talking with @JacobShriar about @Buffer. :) "Culture Of Transparency" from @officevibe http://bit.ly/ZEEBkb
The philosophy of great customer service by @Sivers http://bit.ly/1uA75Vt "#1: You can afford to be generous." I must memorize all 6!
10 Forgotten Truths to Help You Get Through Hard Times http://bit.ly/1C6Z0Mu
The cost of policies in customer service http://bit.ly/1mENRiG . @mrpatto nails this one!
Building better travel gear, and getting you to your destination – faster, happier, and more productive.
The easiest way to ship anything, anywhere in the world. Live in NYC + SF. Coming soon to Miami: http://www.shyp.com/miami
How Disney Creates Magical Experiences by @GregoryCiotti. http://bit.ly/XQ3lV8 (@misterfeeney just recommended the book mentioned! :))
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