Carolyn Kopprasch

@CaroKopp

Customer Happiness at . Beginner . Tea, country music, and happy customers make my world turn. :)

Joined March 2009

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  1. "Your Mind = Your Life" "Perspective is the secret weapon. Instead of an enemy, we saw the world as an adventure."

  2. From 'The Martian' to 'Holacracy': Buffer's Most-Read Books of 2015

  3. Yes! "A Career Doesn't Have To Be A Ladder." Well said, .

  4. Retweeted

    I also like that they're asking, not telling you to hang on.

  5. I'm digging this blameless language in errors. Notice: no *your* connection or any second person at all! :)

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  6. The team, preparing for launch day: 😂

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  7. Retweeted

    Excited to announce: We've acquired ! will offer social media customer service & brand monitoring:

  8. Very empathetic approach! "Your Ask + Other Viable Option = Opportunity to Gracefully say 'No.'" ht

  9. This is gutting. I've heard many of these, and said some myself. Thankful for this lesson. Time to do better.

  10. Super touched by this! "Stop saying ’sorry’ if you want to say thank you." by

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  11. Retweeted

    The Happiness team on the big screen today at ! Sharing a square with 😄

    , , and 7 others
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  12. "12 Chrome Extensions to Motivate You With Each New Tab." Unsurprisingly, my fave is the Buffer values one! :)

  13. Retweeted

    Thank you from Buffer Happiness Heroes! Awww our Happiness Heroes are the CUTEST! 💞

  14. Some motivation for your Wednesday! (< 3 min video.) "Awe"

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  15. Tune in tonight as we celebrate 100 episodes! I'll try not to cry at , , !

  16. So grateful for ' invitation to >2 years ago. Much change & growth to reflect on since. :)

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  17. Well... This.

  18. This "progress bar" in articles saves me regular "scroll wiggles" to see where the scroll bar is. Love!

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  19. Retweeted

    There’s two fish in a tank. One turns to the other and says, "How do you drive this thing?"

  20. Carolyn Kopprasch followed , , and 111 others

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