@TeamYouTube What's the recommended procedure if I've been reporting a problem with your Roku app for at least a year and it still hasn't been fixed or even acknowledged?
-
-
Replying to @CaptainZaysh
Sorry for the trouble! Can you share more details about the issue? Most of the time, errors are fixed by restarting the Roku, & ensuring you have the latest version of the app. Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Restarting isn't going to help, and hasn't. It's been a consistent problem for over a year - as you might imagine, many restarts have occurred during that time...
1 reply 0 retweets 0 likes -
Replying to @CaptainZaysh @TeamYouTube
We're not talking about an occasional malfunction. It's just fundamentally broken. Basically, certain videos will disobey the autoplay setting. I have it turned off, but if I watch something that falls under the general category of "music," it will start autoplay...
1 reply 0 retweets 0 likes -
Replying to @CaptainZaysh @TeamYouTube
Which no reasonable person would expect it to do. But it does, and ONLY for music-related things. I don't appreciate things I didn't choose being in my watch history and influencing recommendations. Not to mention eating my limited bandwidth.
1 reply 0 retweets 0 likes -
Replying to @CaptainZaysh @TeamYouTube
Not sure if you're working on investigating or if we've just reached the point where I'm ignored.
1 reply 0 retweets 0 likes -
Replying to @CaptainZaysh
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://yt.be/help/feedback . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
1 reply 0 retweets 0 likes
No thanks, I've already done that 4 or 5 times over the past year. If someone could actually bother to do something with the information, that would be cool.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.