Unfortunately, @ICOnews now taking over a month just to allocate #foi cases - even just S10 delayed requests - so whole thing is backlogginghttps://twitter.com/miss_mcinerney/status/801379422083420161 …
How long have you waited? We have two s10 complaints in that it took the ICO 6 weeks to allocate a case number to.
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I have 3 complaints that are over a year old & still no DN. Numerous s10 took longer than 6 weeks.
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Thanks John, useful to know.
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Makes Govt idea of removing FTT even more worrying as ICO can't cope with current workload.
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I spoke to press office to get official position this week. "70 per cent resolved in 3 months" is current standard.
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Most of that 70% figure will be cases that were closed because complaint made too early or was ineligible.
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Yup. I'm interested to know how long an average S10 took to close.
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An S10 DN should take about an hour's work.
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Based on last 12 months would be interesting to know what performance monitoring ICO has in place, if any.
End of conversation
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