CX Network

@CX_Network

The leading resource with research, reports, podcasts, videos, online events, etc. for leaders!

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Vrijeme pridruživanja: rujan 2014.

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  1. 30. sij

    In this podcast special, Seth leads an Omnichannel Forum Panel discussion tune in now

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  2. 30. sij

    Pfizer’s Anil Bhavnani discusses the future benefits of digital transformation

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  3. 30. sij

    With a company as large as Siemens, Thielmann describes this sea change as navigating a fleet of ships.

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  4. 29. sij

    Our Editor-in-Chief Chanice Henry is now on stage at discussing strategies to align customer and employee experience in the digital era with a panel of experts from and

    Korisnici , i
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  5. proslijedio/la je Tweet
    29. sij

    Another great morning at ! If you didn’t get the chance yesterday, stop by our booth to chat with us about telco customer experiences.

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  6. 29. sij

    Bob Kupershoek joins us and shares how NBC Universal is always looking to the future

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    29. sij

    Yes, we got it! Thanks to CX Network and congrats to all the other finalists - the competition was impressive! Proud of our work with Liberty Global - onwards and upwards!

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  8. 29. sij

    Every CEO should see themselves as the Chief Experience Officer for their brand

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  9. 29. sij

    Fascinating insights from an all-women panel on day two of focusing on digital transformation and its effect on customer experience within the telecoms market.

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    29. sij

    my favorite panel so far. female executive and leaders who are actually getting the work done, with results. all practice, not just theory. Regina Urbani, Ker Ling Yew,

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    28. sij

    If the service experience is bad, it won’t matter if the bathrooms are spotless, the floors are shiny and there’s plenty of wonderful merchandise to sample, try on and purchase because there won’t be any customers there to see it.

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  12. 29. sij

    Congratulations to , , and the other award winners who emerged victorious at the Telecom Awards yesterday. Read the full coverage here

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    29. sij
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    28. sij

    It’ time for the awards sponsored by exited to find out our winners

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    29. sij

    of : using AI to spot moments that matter, act at the moment that matters and make the moment count. 209b spent on digital - yet only 3b converts to conversions.

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    28. sij

    IQPC kicks off with a welcome from Ingrid Lindberg – mjesto: Novotel London West

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    29. sij

    Fresh off our award win from for use of AI in CX at the Summit, the team is looking to chat with you today on how we can deliver the same fantastic results as seen with Liberty Global and others for you and your company!

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  18. 29. sij

    Technology and AI are saving lives through the accuracy and timesaving processes it deploys

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  19. 29. sij
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