@TeamYouTube Every time I try to watch a few video's recently Youtube pop up and say "This video is restricted try singing in with a google app account" I don't know why when I already have an account on YouTube and I'm well over the age of 18
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Replying to @CPUWhiteKnight2
Thanks for reaching out. What device are you using? Also, could you try visiting this link to see if you've got the right birth date associated: https://yt.be/help/rB7u ? Let us know.
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Replying to @TeamYouTube
I'm using my computer and PS4 with the Youtube app and my birthday is correct
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Replying to @CPUWhiteKnight2
Thanks for confirming. On your desktop, could you try signing out and signing back in after clearing the browser's cache & cookies? Also, reset the YouTube app on PS4 after restarting it. Let us know how it goes.
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Replying to @TeamYouTube
I tried doing that and the same results still happen now I'm mainly focussing on the PS4 version since that's what I use most
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Replying to @CPUWhiteKnight2
To help the right team better investigate, please send a feedback report from your account with these steps: https://yt.be/help/feedback . You may not receive a response, but the details will help us identify and fix issues. Thanks.
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I have sent the feedback should I be getting a response via Email?
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