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The Consumer Financial Protection Bureau. Making markets for consumer financial products and services work for Americans.
consumerfinance.gov’s posts
If you have been affected by Hurricane #Harvey, we have resources to help you protect and rebuild your finances. go.usa.gov/xRAUB
Learn more about what you can do if you think your identity has been stolen in the #Equifax data breach. go.usa.gov/xRFFA
Our new rule ensures that groups of people harmed by the same financial products can take action together.
Today, the CFPB ordered to pay more than $100 million to harmed customers for double-dipping on fees, wrongfully withholding credit card rewards, and opening accounts without consent.
Tomorrow the CFPB celebrates its 12-year anniversary. Since 2011, we have been the voice for consumers in financial regulation, helping to make laws more effective, enforcing those laws, and aiming to make the market work for consumers.
We have resources available to help you protect your finances due to coronavirus: go.usa.gov/xdtkF
Today we finalized a rule that is aimed at stopping payday debt traps. go.usa.gov/xncGw
Today, the CFPB proposed a rule to curb excessive credit card late fees that cost American families about $12 billion each year.
Learn more about the proposed rule and how you can submit feedback. consumerfinance.gov/about-us/newsr
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As a renter—or a landlord—you can apply for money from the ’s Emergency Rental Assistance (ERA) program to help with rent, utility bills, and even moving costs. Use our Rental Assistance Finder to get local aid. consumerfinance.gov/coronavirus/mo
The CFPB is receiving reports about customer support and service issues at Comenity Bank. We encourage affected consumers to continue sharing their stories by submitting complaints at consumerfinance.gov/complaint.
The CFPB is ordering Wells Fargo Bank to pay more than $2 billion in redress to consumers and a $1.7 billion civil penalty for legal violations across several of its largest product lines. Learn more.
Did you know that as a renter—or a landlord—you can apply for Emergency Rental Assistance to help with rent, utility bills, and moving costs? Watch this video to learn about the help available to you. go.usa.gov/xFBMx
One way we accomplish our mission is by enforcing consumer protection laws #4Years4You go.usa.gov/3GsKd
Here’s how mortgage forbearance works under the CARES Act:
Today we partnered with NY AG & sued RD Legal for scamming 9/11 heroes out of millions of dollars in compensation go.usa.gov/x9FsG
If you are unable to pay your full rent due to a decrease in household income or extraordinary medical expenses, you may be able to temporarily delay your eviction under the ’s eviction order. Learn more: go.usa.gov/xsecq
Unauthorized secret accounts created by Wells Fargo Bank employees leads to historic $100 million fine from the CFPB go.usa.gov/xZ54W
If you're a non-tax filer, find out what you need to do to receive your full Economic Impact Payments.
We’re suing Navient for harming student loan borrowers. Learn more: go.usa.gov/x9yjC
Today, the CFPB confirmed that federal anti-discrimination law requires companies to explain specific reasons for denying an application for credit or taking other adverse actions, even if a creditor is relying on credit models using complex algorithms.
It’s the 6th anniversary of the CFPB. Learn what we’ve been doing to protect consumers. go.usa.gov/xRW3k
Concerned about the #Equifax data breach? A fraud alert or security freeze can help protect your identity: go.usa.gov/xRFQw
CFPB and the State of Virginia took action against Woodbridge Gold & Pawn for deceiving consumers about loan costs. go.usa.gov/x96aP
In February 2022, the CFPB began a pilot program to embed people with technical expertise within our supervision and enforcement teams to strengthen our work. Today, we’re announcing an expansion of this work.
It’s the 6th anniversary of the CFPB. Learn what we’ve been doing to protect consumers. go.usa.gov/xRW3k
Our new proposed small dollar loan rule aims to #EndDebtTraps w/payday loans. Read more: consumerfinance.gov/about-us/blog/
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. will pay $90 million in penalties to the CFPB for its multiple violations. The bank will pay an additional $60 million fine to the which also found the bank’s double dipping on fees illegal.
Emergencies happen. Make 2020 the year #YouSavedForThis by building an emergency fund. Start here: go.usa.gov/xphqG
The CFPB joined , , and to issue a statement emphasizing their commitments to protect consumers and families from unlawful discrimination created by emerging automated systems, including those marketed as artificial intelligence.
Today, we issued an interpretive rule clarifying that discrimination by lenders on the basis of sexual orientation and gender identity is illegal. go.usa.gov/xsyuA
“Our rule restores consumers’ legal right to stand up for themselves.” – CFPB’s Cordray in .
Credit reports should not be used as a weapon to coerce people to pay bills they may not even owe. - at event on medical debt
April is National Financial Literacy Month. Our resources can help with your finances: go.usa.gov/cHaeR
If you were one of the more than 23,000 people who were charged unlawful advance fees by five student loan debt-relief companies that were associated with Monster Loans and Lend Tech Loans, you may receive a check in the mail starting December 12, 2022.
Overspending can lead to stress once the holiday fun is over. Check out these tips to make a budget and stick to it. go.usa.gov/xnKMW #BlackFriday
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. is a global bank serving 68 million people and small business clients and is the 2nd largest bank in the US. Its illegal actions harmed hundreds of thousands of consumers over a period of several years across multiple product lines and services.
Many renters are worried about catching up on past-due rent and facing eviction since the CDC moratorium has ended. Learn about our new Rental Assistance Finder and search for rental assistance in your community. go.usa.gov/xFBMx
Here are some steps you can take if you think you might be a victim of the #Equifax data breach. go.usa.gov/xRFQw
Scammers are constantly finding new ways to steal your money. You can protect yourself by knowing what to look out for. Here are some of the most common types of frauds and scams. go.usa.gov/xed3V
If you are concerned about the #Equifax data breach, a security freeze is one option for protection: go.usa.gov/xRFUk
If you receive a prepaid VISA card from Meta Bank in the mail, this is not a scam. Treasury is sending some people their Economic Impact Payment on a prepaid debit card. Learn more:
If you receive a phone call, email, text message, or letter with claims to sell you a COVID-19 vaccine, cure, air filters, or virus testing–it’s a scam. Learn more about possible coronavirus scams: go.usa.gov/xvc37
The CFPB and the have fined Bank of America $225 million for botching the disbursement of state unemployment benefits at the height of the pandemic.
Our proposed #arbitration rule would allow consumers to sue their bank or financial company. go.usa.gov/cuy6T
Today we’re proposing rules on mandatory #arbitration clauses found in consumer contracts. go.usa.gov/cuy6T
If you receive a prepaid Visa card from MetaBank, do not throw it away. The government is giving some people their Economic Impact Payment on a prepaid debit card. Learn more:
William told us that debt collectors requested that he pay $8,000 for a debt he never owed, ruining his credit in the process.
Multi-factor authentication increases the level of protection on your account information. If your financial institution is preventing you from using this data security practice, you can submit a complaint to the CFPB.
This Veterans Day, join us in thanking the men and women who have so honorably served in uniform and protected our country in the United States Armed Forces.
Today, the CFPB issued two reports on the tenant background check industry. The reports describe how errors in these background checks contribute to higher costs and barriers to quality rental housing. Learn more.
More than three quarters of U.S. adults have used a payment app. Today, the CFPB released an issue spotlight on popular digital payment apps and issued a notice to consumers advising them to transfer balances out of apps to insured banks and credit unions.
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Learn more about how we’re working to protect you: go.usa.gov/xNFea
If you are behind on your rent, you’re not alone. Help may be available to help with rent, utilities, and other housing costs. Learn about the ’s Emergency Rental Assistance Program. go.usa.gov/x6NjV
For the first time ever, we are sharing the story of your complaints with the public. go.usa.gov/3v9tV
Today, federal agencies extended a ban on foreclosures so people don’t lose their homes. Find out how to #ProtectYourHouse: go.usa.gov/xs2rC
CFPB Director Rich Cordray comments on the recent historic Wells Fargo enforcement action. go.usa.gov/xZQuw
Today, the CFPB ordered Hyundai to pay $19 million for repeatedly providing inaccurate information to nationwide credit reporting companies and failing to take proper measures to address inaccurate information once it was identified.
“Extending credit to people in a way that sets them up to fail... is simply not responsible lending.” – Director Cordray #EndDebtTraps
Today, in partnership with the Attorneys General of Virginia, Massachusetts, and New York, we are suing Libre by Nexus, Inc. and its owners, alleging a predatory immigrant-services scam that traps victims into paying expensive, long-term fees. Learn more. go.usa.gov/xsWMm
If you are behind on your rent, you’re not alone. Help may be available to help with rent, utilities, and other housing costs. Learn about the ’s Emergency Rental Assistance Program. go.usa.gov/x6NjV
Today, the CFPB took action against U.S. Bank for illegally accessing its customers’ credit reports and opening checking and savings accounts, credit cards, and lines of credit without customers’ permission.
New CFPB analysis shows that financial well-being in Puerto Rico lags behind the rest of the U.S. With fewer choices for financial products and services, it’s harder to buy a home, start a business, or build wealth there than in the rest of the U.S.
CFPB Supervision Finds Some Student Loan and Mortgage Servicers Illegally Fail to Provide Protections to Borrowers | go.usa.gov/x58sp
Today, we joined other federal agencies in issuing a statement encouraging lenders to explore opportunities available to increase credit access through special purpose credit programs to better serve historically disadvantaged individuals and communities.
3 Tips to help you minimize interest when prepaying your student loans: go.usa.gov/xKtx6
The CFPB has finalized a rule required by Congress to increase transparency in small business lending, promote economic development, and combat unlawful discrimination. Learn more.
We are working with and to help student loan borrowers. Learn about the Payback Playbook: go.usa.gov/cSQgY
The CFPB finalized an enforcement action against Bank of America for processing illegal, out-of-state garnishment orders against its customers’ bank accounts.
#IdentityTheft Tip: Keep a close eye on your credit reports and statements. Even a small charge can indicate fraud. go.usa.gov/xRM56
Tax Tip: You can automatically deposit a portion of your refund to a savings account. go.usa.gov/x9hb7 #ASW17
It's #HomeownershipMonth! If you’re thinking of buying a home, check out our tools to get started. #FindYourPlace go.usa.gov/xNNGb
We have joined forces with other federal agencies to launch a national awareness effort that will alert the public to romance scams that target victims largely through dating apps or social media. go.usa.gov/xtwhj #DatingOrDefrauding
Did you know single women represented 17 percent of homes purchased last year? go.usa.gov/xXaMV
We handled 291,400 consumer complaints in 2016, a 7% increase over complaints handled in 2015. Read more: go.usa.gov/xXQKF
The CFPB permanently banned RMK Financial Corporation, which does business as Majestic Home Loans, from the mortgage lending industry by prohibiting RMK from engaging in any mortgage lending activities or receiving remuneration from mortgage lending.
We’re working with 30 organizations to support financial well-being for people with disabilities. go.usa.gov/xRmrP
It’s National Consumer Protection Week. Our free tools can help you make informed financial decisions. go.usa.gov/xXa96 #NCPW17
After #4Years4You, we've made the #mortgage process easier than ever #KnowBeforeYouOwe go.usa.gov/3eGJ4
Today, the CFPB and the New York State Office of the Attorney General sued a predatory auto lender, Credit Acceptance Corporation, for misrepresenting the cost of credit and tricking its customers into high-cost loans on used cars.
Unauthorized secret accounts created by Wells Fargo Bank employees leads to historic $100 million fine from the CFPB go.usa.gov/xZUx4
Today, the CFPB released the latest in a series of data spotlights on the overdraft and non-sufficient funds fee practices and revenues at our nation’s financial institutions.
The CFPB will host our sixth research conference on consumer finance in December. We welcome and encourage the submission of a broad range of research work. Learn more. #CFPBResearch22
Interest on all federally-held student loans has been waived and use of forbearance has been extended to delinquent loans due to the coronavirus pandemic. Learn what that means for your loans. go.usa.gov/xv3wY
There are no fast fixes for becoming debt-free, but help is available. Read our blog to learn more: go.usa.gov/xnYmp #debt
If you’re a homeowner behind on your mortgage payments because of the pandemic, you’re not alone. A new rule is in place to help ensure that most mortgage servicers provide meaningful opportunities to help borrowers avoid foreclosure and stay in their homes.
