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    CBS News‏Verified account @CBSNews Apr 19

    A former 911 operator has been found guilty of hanging up on thousands of callers because they called at times she just didn't want to talk. http://cbsn.ws/2qJv4bs pic.twitter.com/8ruRv4Z4gR

    10:50 AM - 19 Apr 2018
    • 2,616 Retweets
    • 3,470 Likes
    • 🦋suβlimε🦋 WAVY BAY MEDIA Marianísimo. Jade Grippe gloria thompson uncle daddy Ashley Saldivar little john deere y
    900 replies 2,616 retweets 3,470 likes
      1. New conversation
      2. At First Blush & Co.‏ @NaomiVWilson Apr 19
        Replying to @CBSNews

        If any crimes were committed due to her negligence she should be held accountable.

        8 replies 30 retweets 564 likes
      3. Thumper Respawned #2‏ @ThumperRespawn2 Apr 19
        Replying to @NaomiVWilson @CBSNews

        Or deaths

        1 reply 8 retweets 291 likes
      4. At First Blush & Co.‏ @NaomiVWilson Apr 19
        Replying to @ThumperRespawn2 @CBSNews

        Indeed.

        1 reply 4 retweets 102 likes
      5. 1 more reply
      1. New conversation
      2. Donald Holder*Doc*‏ @DonaldHolder19 Apr 19
        Replying to @CBSNews

        I have to agree. Where's the oversite committee on these systems. Every call is recorded and traced. Would be easy to notice this pattern long before "thousands" where ignored or hung up on. Not only did she deserve to be fired, there should be some supervisors and management to

        3 replies 9 retweets 66 likes
      3.  ❌JETK U.S.Constitution ❌‏ @jet_kahl Apr 19
        Replying to @DonaldHolder19 @CBSNews

        Totally agree. Never should’ve been more than three Max. Takes a minute to get to the watch room and any new person should have their tapes reviewed to see how they’re doing. The supervisors are derelict I need to be punished.

        2 replies 4 retweets 30 likes
      4. Donald Holder*Doc*‏ @DonaldHolder19 Apr 19
        Replying to @jet_kahl @CBSNews

        I agree, there is a mandatory probation period and unannounced evaluations. Continueal training and copeing skills enforecment. Any high stress job needs that kind of support. I'm in the medical field and we do it for each other.

        2 replies 2 retweets 17 likes
      5.  ❌JETK U.S.Constitution ❌‏ @jet_kahl Apr 19
        Replying to @DonaldHolder19 @CBSNews

        I was the first 911 dispatcher that they had in a city in Connecticut back in the mid-70s. There were only three of us on shift rotation and we were located in the fire department. The training is unbelievably lax where this devastating “crime” occurred. Unbelievable!

        2 replies 3 retweets 21 likes
      6.  ❌JETK U.S.Constitution ❌‏ @jet_kahl Apr 19
        Replying to @jet_kahl @DonaldHolder19 @CBSNews

        I also had a firefighter rating to be on the fire department and the only woman. I had the greatest brother in the whole world.

        1 reply 2 retweets 19 likes
      7.  ❌JETK U.S.Constitution ❌‏ @jet_kahl Apr 19
        Replying to @jet_kahl @DonaldHolder19 @CBSNews

        That was brothers, plural!

        0 replies 1 retweet 19 likes
      8. End of conversation
      1. New conversation
      2. AJ‏ @andrewjasper201 Apr 19
        Replying to @CBSNews

        You don’t need a gun to protect yourself, just call 911.... what, I can’t, the operator doesn’t want to talk, guess I’ll be another statistic. Proof, You are the best guardian of your life and family. #iamthemajority

        4 replies 57 retweets 295 likes
      3. anita simpson‏ @neetersimpson Apr 19
        Replying to @andrewjasper201 @CBSNews

        Exactly. When you need help in seconds the police are minutes away. Unless you get a useless POS 911 operator then police are hours away. That is why owning a gun for your own & your family's protection is so important. Who is responsible for quality control of these calls??

        2 replies 16 retweets 91 likes
      4. LF Vines‏ @BlueStarMomX2 Apr 19
        Replying to @neetersimpson @andrewjasper201 @CBSNews

        As a 911 operator, I can tell you this should have been detected early. She must have been working in an extremely lrg call center. Our dept did routine audits of calls since they were recorded and time taken/closed stamped with our badge number as an identifier. Unbelievable!

        2 replies 0 retweets 9 likes
      5. anita simpson‏ @neetersimpson Apr 19
        Replying to @BlueStarMomX2 @andrewjasper201 @CBSNews

        Exactly. Why was there no auditing of calls. I worked fraud for a major bank & our calls were audited for quality. In the 80s I audited dealer and moving center monthly reports & our audits were audited. This 911 operator went 1.5 years hanging up on people with EMERGENCIES.

        0 replies 0 retweets 4 likes
      6. End of conversation
      1. New conversation
      2. Victor Vogel‏ @VicLeadership Apr 19
        Replying to @CBSNews

        And what did hiring managers miss about this person before hiring them?

        12 replies 6 retweets 133 likes
      3. Victor Vogel‏ @VicLeadership Apr 19
        Replying to @VicLeadership @CBSNews

        I am wondering whether technology, e.g. texting, Facebook, Twitter, messaging reduces a persons ability to relate during a face-to-face interview. Communication requires practice like any other skill, and technology robs people of interpersonal communication opportuntities.

        10 replies 7 retweets 120 likes
      4. Tweet unavailable
      5. Howard Hughes Jr.‏ @HowardHughesJr1 Apr 19
        Replying to @EstesSheldon @VicLeadership @CBSNews

        Yeah, the cellphone may be the absolute worst invention of the 20th century... The world would probably be better off, if we could all just get rid of them! You know the culture has a problem, when they walk off cliffs while staring at their phones!

        4 replies 1 retweet 21 likes
      6. Victor Vogel‏ @VicLeadership Apr 19
        Replying to @HowardHughesJr1 @EstesSheldon @CBSNews

        You must watch that show "craziest things..." too. I had a friend who just recently purchased a flip phone. He says the internet is Satan's tool. I use to laugh at him, but as thing accelerate I am beginning to wonder.

        2 replies 1 retweet 13 likes
      7. 1 more reply

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