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    CBS News‏Verified account @CBSNews Feb 23

    A popular personal products chain is accused of repacking and reselling used products as if they're new. Ulta Beauty has more than 1,000 stores in 48 states, but is now facing two class-action lawsuits after a social media post. @AnnaWerner reports:pic.twitter.com/kKsbfFTWXh

    4:44 AM - 23 Feb 2018
    • 132 Retweets
    • 169 Likes
    • AmericanPrincess Duc Nguyen Amity Abbz 👽 banditø 👽⚠️ Lex Zoey denise Joseph L. Jefferson
    27 replies 132 retweets 169 likes
      1. New conversation
      2.  🇺🇸 HB  🇳🇴‏ @Norsk24 Feb 23
        Replying to @CBSNews @annawerner

        Thank goodness @Itcosmetics sells their items online as I will not buy from @ultabeauty again #repacking #gross

        1 reply 0 retweets 5 likes
      3.  🇺🇸 HB  🇳🇴‏ @Norsk24 Feb 23
        Replying to @Norsk24 @CBSNews and

        @talula0007 @dfresh99_

        1 reply 0 retweets 1 like
      4. Ulta Beauty‏Verified account @ultabeauty Feb 23
        Replying to @Norsk24

        Thanks for sharing your concern. We deny the lawsuit allegations. Please know Ulta Beauty does not allow the sale of any used products in our stores and based on our review of the allegations we are confident our stores uphold our policies and practices.

        3 replies 4 retweets 19 likes
      5.  💕MENHERA 💉 🦄‏ @menherachan_710 Feb 23
        Replying to @ultabeauty @Norsk24

        Just because you dnt ALLOW it in policy doesnt mean employees arent instrustced to do as such. Now yall gotta fire everybody and start over caise oh no no no

        1 reply 0 retweets 4 likes
      6. Ulta Beauty‏Verified account @ultabeauty Feb 23
        Replying to @menherachan_710

        Our policy does not allow for the re-selling of used products. Integrity is very important to us; we do not tolerate any actions that are not in alignment with our policies. We've taken steps to ensure all associates understand and execute this appropriately.

        2 replies 0 retweets 1 like
      7.  💕MENHERA 💉 🦄‏ @menherachan_710 Feb 23
        Replying to @ultabeauty

        I hope so and i thank you food taking the time to reach back to me

        0 replies 0 retweets 0 likes
      8. End of conversation
      1. Shay  🐘 🐅‏ @horkusone Feb 23
        Replying to @CBSNews @ProvaxShill @annawerner

        Well this sucks. They've got a great return policy but it's not so great if they're taking stuff back and selling it to the next person. Gross.

        0 replies 0 retweets 9 likes
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      1. New conversation
      2. carl‏ @carlee_whitaker Feb 23
        Replying to @CBSNews @annawerner

        @sarapetersennn

        1 reply 0 retweets 1 like
      3. Sara  🇺🇸‏ @sarapetersennn Feb 23
        Replying to @carlee_whitaker @CBSNews @annawerner

        👀👀👀 dang lol that’s kinda awful

        0 replies 0 retweets 1 like
      4. End of conversation
      1. emily mae‏ @emilymaee6 Feb 23
        Replying to @CBSNews @annawerner

        imma still go though 🤷‍♀️

        0 replies 0 retweets 1 like
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      1. ♡♢♡‏ @shy324 Feb 23
        Replying to @CBSNews @annawerner

        That’s why you can return products you don’t like after you use them.

        0 replies 0 retweets 1 like
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      1. New conversation
      2. kendra‏ @kenwilly11 Feb 24
        Replying to @CBSNews @annawerner

        @Kylie_Kennedy9

        1 reply 0 retweets 1 like
      3. 1 more reply
      1. New conversation
      2.  ⭐️‏ @ptrishhyy Feb 23
        Replying to @CBSNews @annawerner

        @naomigabriella7 look

        1 reply 0 retweets 1 like
      3. 1 more reply
      1. New conversation
      2. Jen Jones‏ @jjonescomm Mar 1
        Replying to @CBSNews @annawerner

        @Sephora even though this isn't your crisis, what steps are you taking to address it with your organization?

        1 reply 0 retweets 0 likes
      3. Liv Schultz‏ @LivasaurasRex Mar 1
        Replying to @jjonescomm @CBSNews and

        I used to work at the Sephora in the Westmoreland mall and they were very strict about placing returned items into a special bin that was then taken down to the office and sorted through so we could either send them back or throw them away.

        0 replies 0 retweets 0 likes
      4. End of conversation
      1. Cybill‏ @c_stoli Feb 26
        Replying to @CBSNews @annawerner

        I recently bought shampoo from their clearance area and it was only 2/3 of the way full.

        0 replies 0 retweets 0 likes
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      1. Jennywise 🤡‏ @jennywise_ Feb 26
        Replying to @CBSNews @SeymourNuts @annawerner

        Grrrrrrrrrrrr!!!!

        0 replies 0 retweets 0 likes
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      1. jasmin rodríguez  🇲🇽‏ @gnarlyyjasmin Feb 24
        Replying to @CBSNews @annawerner

        Oh no my fav store

        0 replies 0 retweets 0 likes
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