I'm surprised she made it to 75 years old.
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Why is a 75 year old, wheelchair bound woman cruising around in an airport by herself? Where is her family?
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I asked the same question, but the Video said the family hired help to escort grandmother around and didn’t get the service they paid for? Hmmm..
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Why did she try to go down an escalator in a wheelchair??
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Aren't people responsible for their own actions anymore??
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You think led zeplin had this in mind when they wrote stairway to heaven?
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Why doesn’t the “Brilliant reporters” at CBS ask the obvious question ? Why was a 75 yr old Grandma, in a wheel chair, at the airport by herself?
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Make the last pay out ... for good
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Find it hard to believe it's the airlines fault and not just stupidity to think you can ride you wheelchair down an escalator....come on man
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When the family booked the flight, they didn't check the boxes indicating that she'd need additional help. This is not AA's fault. If she was that fragile, she shouldn't have been flying alone.
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Not true. They paid for the Federally required service to have her brought to her connecting flight.
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The family ask for attendant for this lady and no one took care of her.
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Because she refused it...
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