Because, they SUCK!
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I fought with AT&T for 3 years and that was just before the bought Direct TV. They are deceptive as can B Stay away from all offers. Regret
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As soon as my AT&T contract is up, I will scoot away. No thank you to the AT&T "bait and switch" promotions!
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I cancelled my Verizon account, paid their penalty. Waited months and months, no word from AT&T. Then they tell me sorry, I was not eligible
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Thanks CBS News for this timely article. Last year they offered a switcher program with a $650 offer if you terminate early.
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If you go after these 2 companies, then you should go after all the top companies who've always been padding customers' bills for decades.
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