Further proof that mergers don't improve companies. They provide less service, the planes are aging and the staff is crabby.
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They are becoming an airborne cattle car.
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Don't apologize... air travel requires a healthy dose of Xanax and should be avoided if at all possible.
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RT if you believe Congress should never lecture anyone on customer service.
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Will he stop charging for bags that for 70 years were thrown into the storage hull and now tie up security screening
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Your initial response to this said it all. You supported the action taken and approved until profits were affected.
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Until next life.....if any....Good bye to you and United Airlines.
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Still get my bonus tho.
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And you thought leg room was an issue!
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I have zero sympathy for the so called victims they brought it on themselves and made the whole industry less safe for eveyone
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Where's my apology for delaying my flight for 7 hours in Houston?
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seriously? Its a pain but to be treated and beaten like a criminal is unforgivable! Delays unfortunately r the norm
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After so many days? Doesn't it sound mechanical and lacking sense of regret?
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