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    CBS News‏Verified account @CBSNews 23 Apr 2017

    American Airlines apologizes after video shows tense moments on flight, says it has started an investigation http://cbsn.ws/2pqPuHc pic.twitter.com/d6ZghckgTt

    3:45 PM - 23 Apr 2017
    • 55 Retweets
    • 70 Likes
    • NWPC | NY🍎 Joann Long LLMich7 Chris Bellis Sisyphus Lauren Hutton matt p h s Ahmet Orhan Polat
    42 replies 55 retweets 70 likes
      1. New conversation
      2. David Keith‏ @DavidJuno 23 Apr 2017
        Replying to @CBSNews

        The poor lady with the child will likely never get over this horrible experience.

        3 replies 0 retweets 5 likes
      3. mswanson3000‏ @mswanson3000 23 Apr 2017
        Replying to @DavidJuno @CBSNews

        Sadly, it seems she brought much of it upon herself, however, the AA employee was WAY out of line.

        5 replies 0 retweets 7 likes
      4. David Keith‏ @DavidJuno 23 Apr 2017
        Replying to @mswanson3000 @CBSNews

        Yeah, I agree. Seems scary to fly these days with all the stuff that keeps happening. Maybe a component of society in general though.

        0 replies 0 retweets 3 likes
      5. End of conversation
      1. New conversation
      2. Everything Retro‏ @Everyth1ngRetro 23 Apr 2017
        Replying to @CBSNews

        Sue them big time for your anguish/trauma.

        2 replies 0 retweets 3 likes
      3. Tweet unavailable
      4. Everything Retro‏ @Everyth1ngRetro 23 Apr 2017
        Replying to @GeorgiaSaffa @CBSNews

        Not flying with that shameful airline ever again in my life.

        0 replies 0 retweets 2 likes
      5. End of conversation
      1. New conversation
      2. Chris Bellis‏ @EsoOrc 23 Apr 2017
        Replying to @CBSNews

        Much better than United. However, they need to have all their ducks in a row before firing someone. We saw the end of the tape, not all.

        2 replies 0 retweets 5 likes
      3. Tweet unavailable
      4. PressHard‏ @PressHardx3 23 Apr 2017
        Replying to @AugustaAByron @EsoOrc @CBSNews

        Once again, the media only shows us enough tape to fit their agenda. The "concerned passenger" shoulda been arrested (Fed FAA statutes)

        1 reply 0 retweets 0 likes
      5. Chris Bellis‏ @EsoOrc 24 Apr 2017
        Replying to @PressHardx3 @AugustaAByron @CBSNews

        He did nothing to improve the situation. She was being helped, they were not shoving her aside.

        0 replies 0 retweets 1 like
      6. End of conversation
      1. New conversation
      2. April‏ @Gatormomm 23 Apr 2017
        Replying to @CBSNews

        I worked for a few years in area where learning how to de-escalate a situation was paramount. Airline employees need these STAT.

        2 replies 0 retweets 6 likes
      3. 3D-avid‏ @ThreeDefy 23 Apr 2017
        Replying to @Gatormomm @CBSNews

        This is the right answer. The employee should have de-escalated the situation or left and involved a supervisor.

        0 replies 0 retweets 2 likes
      4. End of conversation
      1. New conversation
      2.  🎃 🐱SpookyKat is#ALLin 🐱 🎃 👌🏻‏ @thekat0711 23 Apr 2017
        Replying to @CBSNews

        Her wailing was ridiculous

        2 replies 0 retweets 6 likes
      3. Tweet unavailable
      4.  🎃 🐱SpookyKat is#ALLin 🐱 🎃 👌🏻‏ @thekat0711 23 Apr 2017
        Replying to @AugustaAByron @CBSNews

        I don't know what she was told and wish there was a concensus on how the incident began but she seems as nuts as the psycho flight attendant

        1 reply 0 retweets 1 like
      5. End of conversation
      1. Sinéad Jones‏ @88NeonHolograms 23 Apr 2017
        Replying to @CBSNews

        He should be sacked, even the way he spoke to the second customer was inappropriate.

        0 replies 0 retweets 6 likes
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      1. New conversation
      2. KJC‏ @KarinaJane78 23 Apr 2017
        Replying to @AugustaAByron @CBSNews

        Hang on who let her through the gate with a stroller? The passenger was standing up for a distressed woman the steward goaded him

        1 reply 0 retweets 1 like
      3. Tweet unavailable
      4. KJC‏ @KarinaJane78 25 Apr 2017
        Replying to @AugustaAByron @CBSNews

        They wouldn't have suspended that man for no reason..theres a dozen witnesses who saw him do it. .

        1 reply 0 retweets 0 likes
      5. End of conversation

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