Do I recall, @ianmsyme that there was even a specific number of years once suggested, as the time after which the average NHS complainant would give up and walk away? Do you remember the source of that?https://twitter.com/Imonlyslightly/status/963025068459810816 …
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Replying to @C7RKY
I do know a complaint is time limited to activate...but the key phrase is “when you had knowledge” ..ie when one had information that made one consider a complaint..now that could theoretically be years after the “event”
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This ain’t too bad https://www.clarkewillmott.com/wp-content/uploads/2015/07/NHS-Complaints-fact-sheet.pdf …
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Replying to @ianmsyme
Not too bad. None of them tell you to get your medical records first, before complaining though. Always a winner for me, that one. :)
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Replying to @C7RKY
I agree ..normally that means in the background the NHS body activates their solicitor ... This is quite comprehensive but I have had to repeatedly tell complainants to get GP Medical records as well which means another medical records application.https://www.nhs.uk/chq/pages/1309.aspx?categoryid=68 …
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Yes, though I think making the complaint activates that too, if it's serious enough. But that way you're giving them every chance to weed/seed before you get a copy of the records.
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