Er, Jamie, this is a naive argument. Our son died in fully resourced #NHS provision. The Trust response was reprehensible and well-rehearsed.
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Replying to @sarasiobhan @gourmetpenguin and
You miss my point. My point is that if there was respect and answers throughout, then there would be an open honest top down culture, and such a corporate culture would be incompatible with unsafe staffing and not learning from system errors.
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Replying to @DrJimboNHS @sarasiobhan and
Jamie, can I ask you 2 consider phrasing yr tweets more "I am not making myself clear" rather than "You're missing the point"? Would go a long way towards showing that you own your failings & dissipating impressions of medics' arrogance.
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Replying to @4AdsthePoet @KaraChrome and
Medical English is peculiar. On the one hand, people are often afraid to speak out of turn. On the other, comments like “oi, you’re missing the point” are used - to same level colleagues - all the time. It’s only on threads like this that you see how it looks from outside.
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Replying to @C7RKY @4AdsthePoet and
That’s it. It looks bad. It feels tragic that our peculiar style of speech is undermining staff-family links on here. From another view, lapsing into the same speech style used with colleagues, might even be a good sign. Reminds me a bit of the to-swear-or-not-to-swear debate.
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Replying to @DrAnneMurphy @C7RKY and
Actually indicative of respect and true engagement? Yes. Worrying that it’s also indicative of an abrasive culture where highly personalised remarks are ok?
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Replying to @christinezoo @DrAnneMurphy and
That's an interesting observation. For people like me, it's an occasional glimpse at the true culture and what passes for 'normal'. Reminds me of the old phrase: 'Nothing I'm not used to. But it's amazing what you can get used to.'
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Replying to @C7RKY @christinezoo and
Medical rudeness costs lives. http://pediatrics.aappublications.org/content/136/3/487 … Yet I suspect what counts as rudeness varies in different settings. The “plain speaking” on a building site would be verbal abuse in some offices.
2 replies 2 retweets 5 likes
Interesting study - thanks. Extends way beyond rudeness of course. All kinds of unusual behaviours can become the norm in any isolated environment.
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