I don't think the medical world has the slightest grasp of how disturbing their behaviour has been for patients to observe recently. Whether you like it or not, without a transcript to support your indignant objections, it can appear very self-serving to us - and that's scary.
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Replying to @C7RKY
OTOH many doctors just do not think the job is worth the risk & stress any more, incapable of appropriately meeting patient demands, organisational & regulatory pressures in understaffed unsafe environments. If you trap an animal in a corner, it will behave like a trapped animal.
2 replies 0 retweets 2 likes -
Replying to @DrJimboNHS
That's not a situation any of us want, but you should also consider how patients have felt for many years. These court cases are the result of our own 'trapped animal' feeling, when we are met with a wall of lies/silence. This will only rumble on if both sides aren't considered.
2 replies 1 retweet 8 likes -
Replying to @C7RKY @DrJimboNHS
Having been on the receiving end of a medical error with consequences it doesn't revolve around recompense but rather recognition, acknowledgment, accountability, responsibility & apology. However accepting liability & apologising would appear losing face in front of colleagues.
2 replies 2 retweets 1 like -
Replying to @feanderson7 @DrJimboNHS
I entirely agree. The money means little to most. I walked away from a clinical negligence case once I realised that was all it was about and that they could keep me out of court with a cheque. I wanted the truth, not money. Sorry would've been nice too.
4 replies 0 retweets 1 like -
Replying to @C7RKY @DrJimboNHS
Lodging formal complaints are protracted, arduous & time-consuming. It requires having a strong sense of conviction to see through to the end. Discriminatory practices i.e. comments are often not recorded in the files so makes it hard to prove that discrimination has taken place.
1 reply 1 retweet 0 likes -
Replying to @feanderson7 @DrJimboNHS
John Clarke Retweeted John Clarke
Yes, that's the general experience. Foot dragging & obfuscation until time runs out or people walk away. I faced a more unusual problem - my complaint was over in 9 days - w/o even complaining! They *really* didn't want me hanging around asking questions.https://twitter.com/c7rky/status/949004734144372736 …
John Clarke added,
John Clarke @C7RKYReplying to @C7RKY @katemasters67 and 21 others2/2 16/7 1st email to trust 19/7 Suggested questions drafted by trust, selectively assumed from my emails 19/7 I reject draft & explicitly say complaint is pending (see email excerpt below) 20/7 Rejection ignored, draft restated 25/7 Ghost complaint opened, closed & rejected ??? pic.twitter.com/R7fjeAOhu42 replies 0 retweets 0 likes -
Replying to @C7RKY @DrJimboNHS
Although there were no comments in the file when I recounted the consultation they remembered what had been said to them & after that the consultant tried to make sure that I didn't see interns again. The consultant didn't want their patients to be treated in such a manner again.
1 reply 0 retweets 1 like
John Clarke Retweeted John Clarke
You're not alone in that experience. The integrity of medical records following a complaint is a real problem. It's one of the things we'll need to fix before things will calm down again, imho.https://twitter.com/c7rky/status/941470674035625984 …
John Clarke added,
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