I don't think the medical world has the slightest grasp of how disturbing their behaviour has been for patients to observe recently. Whether you like it or not, without a transcript to support your indignant objections, it can appear very self-serving to us - and that's scary.
Yes, that's the general experience. Foot dragging & obfuscation until time runs out or people walk away. I faced a more unusual problem - my complaint was over in 9 days - w/o even complaining! They *really* didn't want me hanging around asking questions.https://twitter.com/c7rky/status/949004734144372736 …
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Although there were no comments in the file when I recounted the consultation they remembered what had been said to them & after that the consultant tried to make sure that I didn't see interns again. The consultant didn't want their patients to be treated in such a manner again.
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You're not alone in that experience. The integrity of medical records following a complaint is a real problem. It's one of the things we'll need to fix before things will calm down again, imho.https://twitter.com/c7rky/status/941470674035625984 …
End of conversation
New conversation -
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I made two informal complaints to two different consultants supervising interns & when I brought the discriminatory practices to their attention neither could find notes recorded in the files. The 1st consultant remembered the appointment & the info given by the intern to them.
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