I don't think the medical world has the slightest grasp of how disturbing their behaviour has been for patients to observe recently. Whether you like it or not, without a transcript to support your indignant objections, it can appear very self-serving to us - and that's scary.
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Lodging formal complaints are protracted, arduous & time-consuming. It requires having a strong sense of conviction to see through to the end. Discriminatory practices i.e. comments are often not recorded in the files so makes it hard to prove that discrimination has taken place.
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Yes, that's the general experience. Foot dragging & obfuscation until time runs out or people walk away. I faced a more unusual problem - my complaint was over in 9 days - w/o even complaining! They *really* didn't want me hanging around asking questions.https://twitter.com/c7rky/status/949004734144372736 …
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Although there were no comments in the file when I recounted the consultation they remembered what had been said to them & after that the consultant tried to make sure that I didn't see interns again. The consultant didn't want their patients to be treated in such a manner again.
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You're not alone in that experience. The integrity of medical records following a complaint is a real problem. It's one of the things we'll need to fix before things will calm down again, imho.https://twitter.com/c7rky/status/941470674035625984 …
End of conversation
New conversation -
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At a glance Policies & Procedures require complainants to jump through hoops & seem to deter rather than encourage complaints quick to seek positive comments. Policies & Procedures on a worldwide basis appear to have similar red tape & bureaucratic systems in place for complaints
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I am of the same opinion it isn't financial reward I am seeking but rather the 5 principles I have developed & believe in beginning with recognition, acknowledgment, accountability, responsibility & apology which I know I will not receive from the medics regardless of the truth.
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Recompense would provide financial security however it will not give me back my kidney function & this has to be monitored every 3 months with a current function of 24% & stalling the need for dialysis especially if I can maintain it at this level. I follow all of the guidelines.
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