@C7RKY @ShaunLintern patients I see. It's a balance. Patients wronged- rightfully angry. Patients helped- has good will too
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Replying to @parthaskar
@parthaskar@ShaunLintern I understand that. Only takes insight into one incident to lose good will tho - & generally that's a 1-way ticket.2 replies 1 retweet 0 likes -
Replying to @C7RKY
@C7RKY@ShaunLintern perhaps but Mid Staffs etc hasn't dropped public faith in NHS- as per any survey.1 reply 0 retweets 0 likes -
Replying to @parthaskar
@parthaskar@ShaunLintern Assuming we're not mixing up gratitude/faith, suspect that may be as much about public ignorance as anything else.2 replies 0 retweets 0 likes -
Replying to @C7RKY
@C7RKY@ShaunLintern dispute that. There are errors (I see enough poor T1 care to know) But a lot of great work done too. Is a mixture1 reply 0 retweets 0 likes -
Replying to @parthaskar
@parthaskar@ShaunLintern It's not errors that lose faith imho - we're all human after all. But frequently covering them up will do so.1 reply 1 retweet 2 likes -
Totally agree John. Still firmly believe that the right approach is to admit errors when they occur and apologise and look to improve things. 1/2
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Replying to @jim_crawfurd @C7RKY and
2/2 but there are some difficult cases where a diagnosis is not apparent until it is too late, and there is an irreconcilable difference of opinion between family and clinicians as to whether it should have been picked up earlier.
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I may lose favour with some for saying this, but misdiagnosis & missed diagnosis is the one area where I have more sympathy, depending on the case. As a lay person who's been trying to grasp the medical world, I see that as a challenging skill. There are limits, of course.
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It is indeed challenging. Over-investigation/over-treatment is at best expensive and at worst will actually cause more physical harm than good. Yet unless we heavily over-investigate, some things will always get missed early on when symptoms are vague.
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Indeed. All part of the minefield I see when I peek over the fence into that arena. Hence my greater level of understanding with short term mistakes. Short term being an important caveat.
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