My FOI request cquin payments to the trust
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Francis clearly knew what the government would try to do - his recommendations are deeply-intertwined, presumably in the hope that 'cherry picking' would be harder to do. He also - from what I've heard him saying after his report - thinks they have been 'cherry picking'!
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He thinks right. Well... he's Robert Francis... he knows.
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I do like Francis - he is an excellent analyst, in my opinion.
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Investigate into investigations of all the investigations.. that's what it's all about
#AllTogetherNow -
#AllTogetherNow will they answer this question?pic.twitter.com/JslTvqRQgc
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There ignoring you ... been there and got the Tee Shirt

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1/n I'm not trying to defend the PHSO - I was annoyed by the PHSP myself - but, the people at the PHSO are probably very over-worked, and trying to 'resolve complaints' as quickly as possible: it is inevitable that they will not really understand complex complaints if they are
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But when they act as if previous telephone conversations did not happen and ignore the clear papertrail whereby in agreement and simply try to start again without identifying or explaining their U-Turn , its not a case of being overworked its mental abuse to the complainant
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