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C7RKY's profile
John Clarke
John Clarke
John Clarke
@C7RKY

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John Clarke

@C7RKY

Of course views all mine. All without prejudice. Just a regular chap after all. Oh...and RT's may equally imply ridicule as endorsement.

UK
Joined December 2011

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    1. Mike Stone‏ @MikeStone2_EoL Jan 22
      Replying to @C7RKY @phsothefacts and

      1/2 There are no inter-profession protocols - 'blank looks' was the inevitable situation, when I asked a question which had no answer, because nobody had ever bothered to think about it. My PCT was too 'process bound' but it did [initially] want to understand what had happened -

      1 reply 1 retweet 1 like
    2. Mike Stone‏ @MikeStone2_EoL Jan 22
      Replying to @MikeStone2_EoL @C7RKY and

      2/2 but it wasn't capable of resolving the issues which had afflicted me directly after my mum's death.

      1 reply 0 retweets 2 likes
    3. John Clarke‏ @C7RKY Jan 22
      Replying to @MikeStone2_EoL @phsothefacts and

      No, I can understand all that. I had to compartmentalise this fight into 2 fronts & handle them separately. 1. Accountability for our own experience. 2. Effect change to ensure similar can be avoided/minimised. One doesn't help the other though, for me. Mutually exclusive goals

      1 reply 0 retweets 1 like
    4. Mike Stone‏ @MikeStone2_EoL Jan 22
      Replying to @C7RKY @phsothefacts and

      I only do 2 - it seems almost impossible to make any progress, on just point 1! @katemasters67 @KitzingerCelia

      1 reply 0 retweets 1 like
    5. John Clarke‏ @C7RKY Jan 22
      Replying to @MikeStone2_EoL @phsothefacts and

      As I'm in my 7th year of trying on both points, I struggle to argue.

      1 reply 0 retweets 1 like
    6. Mike Stone‏ @MikeStone2_EoL Jan 22
      Replying to @C7RKY @phsothefacts and

      I was indeed confusing Wayne Smith and you - which is why you were baffled! Isn't it depressing, that 'the NHS seems unable to learn relatively quickly from the experiences of its users'?

      1 reply 1 retweet 1 like
    7. John Clarke‏ @C7RKY Jan 22
      Replying to @MikeStone2_EoL @phsothefacts and

      Ha! That explains it. And yes, it's thoroughly depressing. For all its massive budgets, the only thing truly valued by those who run the NHS is reputation. That tends to be protected at all costs, whether right or wrong. Even if those costs can be measured in lost lives.

      1 reply 1 retweet 0 likes
    8. Mike Stone‏ @MikeStone2_EoL Jan 22
      Replying to @C7RKY @phsothefacts and

      That is definitely a problem - but change is also difficult, because of the complexity of joining together the behaviour of different 'groups' within the NHS (doctors/nurses/paramedics etc) and getting them to all behave coherently [and differently].

      1 reply 1 retweet 0 likes
    9. John Clarke‏ @C7RKY Jan 22
      Replying to @MikeStone2_EoL @phsothefacts and

      Whilst I do agree - it is undeniably complex - there's another undeniable truth which I can't ignore: If just half of the effort & resources employed to defend the often indefensible, were instead redirected to learning from the mistakes, we'd have significantly fewer problems.

      2 replies 8 retweets 7 likes
    10. Mike Stone‏ @MikeStone2_EoL Jan 22
      Replying to @C7RKY @phsothefacts and

      Once you formally complain, Trusts protect their reputation, and individual HCPs are nervous of 'being made the scapegoat' - hence 'inefficient learning'. If you 'informally raise a concern' then your concern isn't seriously looked into - hence 'inefficient learning'.

      2 replies 3 retweets 0 likes
      John Clarke‏ @C7RKY Jan 22
      Replying to @MikeStone2_EoL @phsothefacts and

      Failure by design, imho. Everything from the complaint systems locally, to the lack of medical record integrity and on through every confusing layer of limited remit regulation, is all seemingly designed for one purpose: Containment.

      6:37 AM - 22 Jan 2018
      • 1 Retweet
      • Ken Lownds
      1 reply 1 retweet 0 likes

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