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C7RKY's profile
John Clarke
John Clarke
John Clarke
@C7RKY

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John Clarke

@C7RKY

Of course views all mine. All without prejudice. Just a regular chap after all. Oh...and RT's may equally imply ridicule as endorsement.

UK
Joined December 2011

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    1. Mike Stone‏ @MikeStone2_EoL Jan 19
      Replying to @C7RKY @kateheydonorg @katemasters67

      Can't help feeling that we might be 'mingling' court rulings and day-to-day behaviour now: but there are huge issues with 'investigators' only believing what the clinicians wrote down (I've had that 'attitude' from a PHSO investigator, myself).

      1 reply 1 retweet 2 likes
    2. John Clarke‏ @C7RKY Jan 19
      Replying to @MikeStone2_EoL @kateheydonorg @katemasters67

      Yes, I borrowed the phrasing to make the point. Like you, I've had similar with PHSO, despite investigator being a nice chap. They just defer to whatever the trust tells them. Failed to use powers to seize original records in our case, yet determined no evidence of amendment?!

      2 replies 2 retweets 1 like
    3. Mike Stone‏ @MikeStone2_EoL Jan 20
      Replying to @C7RKY @kateheydonorg @katemasters67

      PHSO investigator told me 'we don't know what was discussed at that meeting, because the PCT did not keep a record'. I sent to PHSO 'well - I was at that meeting, why didn't you ask me what was discussed?'. PHSO promptly gave me a different 'investigator'.

      2 replies 2 retweets 1 like
    4. John Clarke‏ @C7RKY Jan 20
      Replying to @MikeStone2_EoL @kateheydonorg @katemasters67

      I'm going to guess (to borrow another common phrase) that the new investigator didn't make any difference to the overall outcome? I sent PHSO the relevant contemporaneous notes - why did I bother? I focused on police once I grasped the scale of PHSO issues from @phsothefacts.

      2 replies 3 retweets 1 like
    5. Della Reynolds‏ @phsothefacts Jan 20
      Replying to @C7RKY @MikeStone2_EoL and

      Did the police deal with your complaint @C7RKY

      2 replies 1 retweet 1 like
    6. John Clarke‏ @C7RKY Jan 20
      Replying to @phsothefacts @MikeStone2_EoL and

      That's more than a tweet's worth of response, I'm afraid Della. VERY long story short; they're still giving me the runaround, despite having an MP & his QC friend review evidence & write to Ch Constable. That provoked a joke of an investigation, which I'm about to complain about.

      2 replies 0 retweets 0 likes
    7. Mike Stone‏ @MikeStone2_EoL Jan 22
      Replying to @C7RKY @phsothefacts and

      1/n My PCT's investigation of the fiasco after my mum's death provided no answers to the actual questions, answered several questions which were not questions in the first place, and told me that my mum had died some days after she had been cremated, among other things. But the

      2 replies 1 retweet 1 like
    8. Mike Stone‏ @MikeStone2_EoL Jan 22
      Replying to @MikeStone2_EoL @C7RKY and

      2/n most annoying aspect of that investigation, is that a few weeks after my mum's death, nobody had said 'why did this happen' and I sent some questions to the district nurses. The DNs passed my questions to the PCT who sent me a letter informing me that I had lodged a

      2 replies 0 retweets 2 likes
    9. Mike Stone‏ @MikeStone2_EoL Jan 22
      Replying to @MikeStone2_EoL @C7RKY and

      3/n 'formal complaint' (which I hadn't - I had asked the nurses if they would answer some questions for me, in response to an unsolicited phone call from the nurses asking if they could call on me 'for a chat') and telling me the name of a PCT person who would perform the

      1 reply 1 retweet 1 like
    10. Mike Stone‏ @MikeStone2_EoL Jan 22
      Replying to @MikeStone2_EoL @C7RKY and

      4/n investigation. This PCT person, did not take the elementary step of asking me to tell her, what I wanted the PCT to investigate. Instead, she assumed that the questions I had put to the nurses, were the questions which an investigation needed to answer: they were not, I had

      2 replies 1 retweet 2 likes
      John Clarke‏ @C7RKY Jan 22
      Replying to @MikeStone2_EoL @phsothefacts and

      John Clarke Retweeted John Clarke

      How dreadful, but also how very interesting. NHS like to handle complaints of their own creation, it seems? As opposed to the complaints we actually make.https://twitter.com/c7rky/status/949004734144372736 …

      John Clarke added,

      John Clarke @C7RKY
      Replying to @C7RKY @katemasters67 and 21 others
      2/2 16/7 1st email to trust 19/7 Suggested questions drafted by trust, selectively assumed from my emails 19/7 I reject draft & explicitly say complaint is pending (see email excerpt below) 20/7 Rejection ignored, draft restated 25/7 Ghost complaint opened, closed & rejected ??? pic.twitter.com/R7fjeAOhu4
      3:24 AM - 22 Jan 2018
      • 1 Like
      • Kate Heydon
      1 reply 0 retweets 1 like
        1. New conversation
        2. Mike Stone‏ @MikeStone2_EoL Jan 22
          Replying to @C7RKY @phsothefacts and

          1/n You want my opinion about that PCT woman - it was that she wasn't a very competent investigator, and the complexity of why things happened as they did after my mum's death was simply 'beyond her ability'. When I made my displeasure with her report clear, the PCT invited me

          1 reply 1 retweet 1 like
        3. Mike Stone‏ @MikeStone2_EoL Jan 22
          Replying to @MikeStone2_EoL @C7RKY and

          2/n to a meeting. I asked a simple question at that meeting, at one point (after my mum died, I had got 999 paramedics, police, and two district nurses in my home [coroner's officer turned up later] - as a collective 'headless chickens' seemed to fit) I asked 'if after a death

          1 reply 0 retweets 1 like
        4. Mike Stone‏ @MikeStone2_EoL Jan 22
          Replying to @MikeStone2_EoL @C7RKY and

          3/n there are paramedics, district nurses and police all present - what are the protocols governing their interactions?' and everyone at the meeting, from the CEO downwards, 'just gave me blank looks'. Mind you - it was from that point on, that the PCT really annoyed me.

          1 reply 1 retweet 1 like
        5. John Clarke‏ @C7RKY Jan 22
          Replying to @MikeStone2_EoL @phsothefacts and

          Can't say technical competence to understand the issues was an factor with those I dealt with, in the same way you describe. They knew what they were trying to cover up from the outset & abused skills to do so. Amazing your straightforward question was greeted with blank looks.

          1 reply 1 retweet 0 likes
        6. Mike Stone‏ @MikeStone2_EoL Jan 22
          Replying to @C7RKY @phsothefacts and

          1/2 There are no inter-profession protocols - 'blank looks' was the inevitable situation, when I asked a question which had no answer, because nobody had ever bothered to think about it. My PCT was too 'process bound' but it did [initially] want to understand what had happened -

          1 reply 1 retweet 1 like
        7. Mike Stone‏ @MikeStone2_EoL Jan 22
          Replying to @MikeStone2_EoL @C7RKY and

          2/2 but it wasn't capable of resolving the issues which had afflicted me directly after my mum's death.

          1 reply 0 retweets 2 likes
        8. John Clarke‏ @C7RKY Jan 22
          Replying to @MikeStone2_EoL @phsothefacts and

          No, I can understand all that. I had to compartmentalise this fight into 2 fronts & handle them separately. 1. Accountability for our own experience. 2. Effect change to ensure similar can be avoided/minimised. One doesn't help the other though, for me. Mutually exclusive goals

          1 reply 0 retweets 1 like
        9. Mike Stone‏ @MikeStone2_EoL Jan 22
          Replying to @C7RKY @phsothefacts and

          I only do 2 - it seems almost impossible to make any progress, on just point 1! @katemasters67 @KitzingerCelia

          1 reply 0 retweets 1 like
        10. 8 more replies

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