You might still make a difference though? I wrote to Andrew Lansley, our MP and minister for health, in 2012. He did nothing and didn't meet with me. But apparently Heidi Allen is less-useless, allegedly; is it worth writing to her and getting her involved in positive DNR change?
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PHSO investigator told me 'we don't know what was discussed at that meeting, because the PCT did not keep a record'. I sent to PHSO 'well - I was at that meeting, why didn't you ask me what was discussed?'. PHSO promptly gave me a different 'investigator'.
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I'm going to guess (to borrow another common phrase) that the new investigator didn't make any difference to the overall outcome? I sent PHSO the relevant contemporaneous notes - why did I bother? I focused on police once I grasped the scale of PHSO issues from
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Did the police deal with your complaint
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That's more than a tweet's worth of response, I'm afraid Della. VERY long story short; they're still giving me the runaround, despite having an MP & his QC friend review evidence & write to Ch Constable. That provoked a joke of an investigation, which I'm about to complain about.
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1/n My PCT's investigation of the fiasco after my mum's death provided no answers to the actual questions, answered several questions which were not questions in the first place, and told me that my mum had died some days after she had been cremated, among other things. But the
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2/n most annoying aspect of that investigation, is that a few weeks after my mum's death, nobody had said 'why did this happen' and I sent some questions to the district nurses. The DNs passed my questions to the PCT who sent me a letter informing me that I had lodged a
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3/n 'formal complaint' (which I hadn't - I had asked the nurses if they would answer some questions for me, in response to an unsolicited phone call from the nurses asking if they could call on me 'for a chat') and telling me the name of a PCT person who would perform the
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4/n investigation. This PCT person, did not take the elementary step of asking me to tell her, what I wanted the PCT to investigate. Instead, she assumed that the questions I had put to the nurses, were the questions which an investigation needed to answer: they were not, I had
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This also! Plus, amazingly. Neither NHS Ombudsman, nor PALS @ CUH would investigate whether the DVT was unprovoked, as appeared; no one found ANY evidence of an injury over 5 1/2 weeks deterioration. Swelling + damage appeared solely to DVT (+ year later diagnosed pelvic mass).pic.twitter.com/p0zFKfT098
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Yet the 'unprovoked' distinction was key to accessing a pelvic scan (could have found the mass up to six months earlier), factor v leiden, ref: NICE Guidelines. Also, lack of help walking, lack of acknowledging mobility impairment; remains an issue. I was literally housebound.
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PALS @ CUH completely ignored that distinction - they're not medically trained, and apparently unaware of NICE Guidelines. NHS Ombudsman claimed that it was 'reasonable' for CUH to simply take a Bupa-Consultant letter at face value without review of notes or scans + scan reports.
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I'm hoping that e.g. if CUH operate on a cancer-diagnosis made by private hospital; that they actually CHECK scans, CHECK that a diagnosis is accurate? The recent Patterson trial, demonstrated issues around taking a (private-) consultant's diagnosis at face value, without checks.
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There are several in here who would tell you that taking any consultant's diagnosis on face value without checking might be a mistake. Private or otherwise. But every situation is different.
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Exactly! More so when consultant only reviewed patient (me) for 5 mins late at night, unanticipated emergency (proximal DVT diagnosed - ultrasound). After operating for hours on another patient. Without reference to medical notes, in private hospital without anticoagulation unit.
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